Validating this issue on Dell Precision 5680 and Ubuntu 22.04.5 desktop image:
* Use Ubuntu 22.04.5 installer image and start the live installer on the system which can reproduce the issue * Confirm the issue is reproducible on the system by attempting to finish the installation offline. This issue is confirmed reproducible (installer crashed at the end of the installation) on Dell Precision 5680 laptop. * Restart the installer and connect to the internet and upgrade ubiquity in the live system to -proposed Updated ubiquity, ubiquity-frontend-gtk, ubiquity-ubuntu-artwork to 22.04.21 * Disconnect the internet and see whether the installer can finish. Installation finished on the system. * On installed environment, ensure the followings: * Check whether linux-oem-22.04 is installed to confirm whether the OEM kernel is specified * Check the actual kernel is generic-hwe by `uname -a` linux-oem-22.04 metapackage is installed, and by `uname -a` the actual kernel used is 6.8.0-40-generic, consider issue fixed per above result. * Having a regression test by finishing installation on an non- certified platform with updated ubiquity. I've tested a Dell XPS 13 9340, although this platform is listed as a certified platform, the image does not contain the metapackage for it so the bug does not trigger. It can finish the installation. Although it has a PSR2 related display glitches throughout installation and desktop experience (Bug: #2046315), it can be fixed by updating the system after the installation, and is unrelated in this package. ** Tags removed: verification-needed verification-needed-jammy ** Tags added: verification-done verification-done-jammy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2107458 Title: [SRU] Fix offline installation failure on certified systems, regarding oem to generic-hwe kernel transition To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/2107458/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
