Public bug reported:
My C920 webcam no longer works.
With cheese, I can get a stuttering video sometimes. guvcview records a black
image. Zoom no longer works. I haven't had trouble with this webcam for years.
Please instruct me on how to debug this situation.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: linux-image-6.14.0-15-generic 6.14.0-15.15
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kms 5319 F.... wireplumber
/dev/snd/controlC0: kms 5314 F.... pipewire
kms 5319 F.... wireplumber
/dev/snd/seq: kms 5314 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 17 20:45:24 2025
InstallationDate: Installed on 2021-10-12 (1344 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Dell Inc. Latitude 7320 Detachable
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-15-generic
root=UUID=b5bc6390-52a3-4ffc-9214-018cf62caeb4 ro quiet splash
i915.enable_psr=1
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-15-generic N/A
linux-backports-modules-6.14.0-15-generic N/A
linux-firmware 20250317.git1d4c88ee-0ubuntu1.2
SourcePackage: linux
UpgradeStatus: Upgraded to plucky on 2025-05-21 (27 days ago)
dmi.bios.date: 04/16/2024
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 0TNW0H
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 32
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.31.0:bd04/16/2024:br1.31:svnDellInc.:pnLatitude7320Detachable:pvr:rvnDellInc.:rn0TNW0H:rvrA01:cvnDellInc.:ct32:cvr:sku0A45:
dmi.product.family: Latitude
dmi.product.name: Latitude 7320 Detachable
dmi.product.sku: 0A45
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.apport:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=0
mtime.conffile..etc.default.apport: 2024-11-22T14:15:34.725524
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2114854
Title:
Logitech HD Pro Webcam C920 broken after update to 25.04
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2114854/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
