apport information ** Tags added: apport-collected noble
** Description changed: I have a quite new laptop : HP ZBook Ultra G1a 14 inch Mobile Workstation PC It has the CPU : AMD RYZEN AI MAX PRO 390 w/ Radeon 8050S With out-of-the box Ubuntu 24.04 kernel 6.11, everything works (except wifi and camera which is a diffrenet thing) But with all other kernels it freezes on GUI. Terminal accessed with ALT+F3 works well, so it's a GUI problem. Mouse still works, but nothing else move. Kernels tested: 6.11 ubuntu 24.04 default : OK no freeze 6.14-1004-oem : OK no freeze 6.14-1007-oem : Freeze after 1-2 minutes All 6.14, 6.15, 6.16 kernels from here : https://kernel.ubuntu.com/mainline/ -> Freeze after 1-2 minutes - Thanks to tell me what to report. After freeze, the only thing I could - do is send an apport from the still working cmd line. + Thanks to tell me what to report. After freeze, the only thing I could do is send an apport from the still working cmd line. + --- + ProblemType: Bug + ApportVersion: 2.28.1-0ubuntu3.7 + Architecture: amd64 + CRDA: N/A + CasperMD5CheckResult: unknown + CurrentDesktop: KDE + DistroRelease: Ubuntu 24.04 + InstallationDate: Installed on 2025-05-28 (40 days ago) + InstallationMedia: Kubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215) + MachineType: HP HP ZBook Ultra G1a 14 inch Mobile Workstation PC + Package: linux-oem-6.14 (not installed) + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-1004-oem root=UUID=df3e9b4b-7dad-4282-a011-1dc4f2a095b5 ro quiet splash + ProcVersionSignature: Ubuntu 6.14.0-1004.4-oem 6.14.0 + RelatedPackageVersions: + linux-restricted-modules-6.14.0-1004-oem N/A + linux-backports-modules-6.14.0-1004-oem N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.12 + Tags: noble + Uname: Linux 6.14.0-1004-oem x86_64 + UnreportableReason: Cela ne semble pas être un paquet Ubuntu officiel. Veuillez réessayer après mise à jour des index de paquets proposés. Si cela ne fonctionne pas, supprimez alors les paquets tiers associés et réessayez. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 03/05/2025 + dmi.bios.release: 2.1 + dmi.bios.vendor: HP + dmi.bios.version: X89 Ver. 01.02.01 + dmi.board.name: 8D01 + dmi.board.vendor: HP + dmi.board.version: KBC Version 35.27.00 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.ec.firmware.release: 53.39 + dmi.modalias: dmi:bvnHP:bvrX89Ver.01.02.01:bd03/05/2025:br2.1:efr53.39:svnHP:pnHPZBookUltraG1a14inchMobileWorkstationPC:pvrSBKPF,SBKPFV2:rvnHP:rn8D01:rvrKBCVersion35.27.00:cvnHP:ct10:cvr:skuA3ZG7ET#UUZ: + dmi.product.family: 103C_5336AN HP ZBook + dmi.product.name: HP ZBook Ultra G1a 14 inch Mobile Workstation PC + dmi.product.sku: A3ZG7ET#UUZ + dmi.product.version: SBKPF,SBKPFV2 + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2115969/+attachment/5888416/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2115969 Title: GUI freeze on KDE To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.14/+bug/2115969/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
