Public bug reported:
i was upgrading from 20,04 to 22.04, and this happened
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 136.0+build3-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-151.161~20.04.1-generic 5.15.184
Uname: Linux 5.15.0-151-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1425 F.... pulseaudio
raiyupo 2211 F.... pulseaudio
BuildID: 20250227124745
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Fri Aug 15 02:54:54 2025
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2025-08-14 (0 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
IpRoute:
default via 192.168.0.1 dev wlp0s20f3 proto dhcp metric 600
169.254.0.0/16 dev wlp0s20f3 scope link metric 1000
192.168.0.0/24 dev wlp0s20f3 proto kernel scope link src 192.168.0.105 metric
600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.3
apt 2.4.14
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 136.0+build3-0ubuntu0.20.04.1 failed to install/upgrade:
new firefox package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to jammy on 2025-08-14 (0 days ago)
dmi.bios.date: 06/30/2025
dmi.bios.release: 1.38
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.38.0
dmi.board.name: 09RKCG
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.38.0:bd06/30/2025:br1.38:svnDellInc.:pnPrecision5550:pvr:rvnDellInc.:rn09RKCG:rvrA03:cvnDellInc.:ct10:cvr:sku097E:
dmi.product.family: Precision
dmi.product.name: Precision 5550
dmi.product.sku: 097E
dmi.sys.vendor: Dell Inc.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package jammy
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https://bugs.launchpad.net/bugs/2120682
Title:
package firefox 136.0+build3-0ubuntu0.20.04.1 failed to
install/upgrade: new firefox package pre-installation script
subprocess returned error exit status 1
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