thanks, I installed using synaptic because the ubuntu driver manager wouldn't let me change the nvidia driver version If that doesn't work I'll run the terminal code
regards Steven On Thu, Aug 28, 2025 at 10:15 PM Daniel van Vugt <[email protected]> wrote: > > > Nvidia 560 driver is obsolete. I would install Nvidia 570 and see if > that fixes the issue. > > Only the log at the top mentions 560. Below that the metadata mentions: > > > NVRM version: NVIDIA UNIX x86_64 Kernel Module 570.169 Thu Jun 12 > 20:04:34 UTC 2025 > > > ** Summary changed: > > - Xorg freeze > + System freezes when suspending > > ** Package changed: xorg (Ubuntu) => nvidia-graphics-drivers-570 > (Ubuntu) > > ** Also affects: nvidia-graphics-drivers-560 (Ubuntu) > Importance: Undecided > Status: New > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2121627 > > Title: > System freezes when suspending > > Status in nvidia-graphics-drivers-570 package in Ubuntu: > Incomplete > > Bug description: > screen freezes nearly every time it goes to suspend. > error message displays on black screen. have to hard reset to get back in. > Sometimes it's just a few linesabout suspend error, other times it's the > whole screen. > _________________________________________________________________________ > 13:37:03 sh: /usr/bin/sh: 1: /usr/bin/nvidia-settings: not found > 13:37:03 gnome-shell: Added device '/dev/dri/card2' (nvidia-drm) using > atomic mode setting. > 13:23:31 kernel: nvidia-uvm: Loaded the UVM driver, major device number 507. > 13:23:30 kernel: nvidia_uvm: module uses symbols > nvUvmInterfaceDisableAccessCntr from proprietary module nvidia, inheriting > taint. > 13:23:30 kernel: [drm] Initialized nvidia-drm 0.0.0 for 0000:01:00.0 on > minor 2 > 13:23:28 kernel: nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver > for UNIX platforms 560.35.03 Fri Aug 16 21:21:48 UTC 2024 > 13:23:28 kernel: NVRM: loading NVIDIA UNIX x86_64 Kernel Module 560.35.03 > Fri Aug 16 21:39:15 UTC 2024 > 13:23:28 kernel: nvidia 0000:01:00.0: enabling device (0006 -> 0007) > 13:23:28 kernel: nvidia-nvlink: Nvlink Core is being initialized, major > device number 509 > 13:23:28 kernel: nvidia: module license taints kernel. > 13:16:07 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:16:07 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:16:07 kernel: nv_set_system_power_state+0x158/0x480 [nvidia] > 13:16:07 kernel: nvidia_modeset_suspend+0x1a/0x30 [nvidia] > 13:16:07 kernel: nvkms_suspend+0x51/0x60 [nvidia_modeset] > 13:16:07 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:16:07 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than > 1105 seconds. > 13:14:04 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:14:04 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:14:04 kernel: nv_set_system_power_state+0x158/0x480 [nvidia] > 13:14:04 kernel: nvidia_modeset_suspend+0x1a/0x30 [nvidia] > 13:14:04 kernel: nvkms_suspend+0x51/0x60 [nvidia_modeset] > 13:14:04 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:14:04 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 983 > seconds. > 13:12:01 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:12:01 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:12:01 kernel: nv_set_system_power_state+0x158/0x480 [nvidia] > 13:12:01 kernel: nvidia_modeset_suspend+0x1a/0x30 [nvidia] > 13:12:01 kernel: nvkms_suspend+0x51/0x60 [nvidia_modeset] > 13:12:01 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:12:01 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 860 > seconds. > 13:09:58 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:09:58 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:09:58 kernel: nv_set_system_power_state+0x158/0x480 [nvidia] > 13:09:58 kernel: nvidia_modeset_suspend+0x1a/0x30 [nvidia] > 13:09:58 kernel: nvkms_suspend+0x51/0x60 [nvidia_modeset] > 13:09:58 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:09:58 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 737 > seconds. > 13:07:55 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:07:55 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:07:55 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 614 > seconds. > 13:05:52 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:05:52 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:05:52 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 491 > seconds. > 13:03:49 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:03:49 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:03:49 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 368 > seconds. > 13:01:47 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 13:01:47 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 13:01:47 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 245 > seconds. > 12:59:44 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 12:59:44 kernel: task:nvidia-sleep.sh state:D stack:0 pid:79607 > tgid:79607 ppid:1 flags:0x00000002 > 12:59:44 kernel: INFO: task nvidia-sleep.sh:79607 blocked for more than 122 > seconds. > 12:57:05 logger: <13>Feb 7 12:57:05 suspend: nvidia-suspend.service > 12:57:05 systemd: Starting nvidia-suspend.service - NVIDIA system suspend > actions... > 12:15:19 kernel: nvidia-resume.service > 12:15:19 kernel: <13>Feb 7 12:15:19 suspend: nvidia-resume.service > 12:15:19 kernel: Finished nvidia-resume.service - NVIDIA system resume > actions. > 12:15:19 kernel: nvidia-resume.service: Deactivated successfully. > 12:15:19 kernel: Starting nvidia-resume.service - NVIDIA system resume > actions... > 12:15:19 kernel: nvidia 0000:01:00.0: PM: failed to suspend async: error -5 > 12:10:18 systemd: nvidia-suspend.service: Consumed 12.006s CPU time, 2.6M > memory peak. > 12:10:18 nvidia-sleep.sh: /usr/bin/nvidia-sleep.sh: line 20: echo: write > error: Input/output error > 12:10:18 kernel: nv_procfs_write_suspend+0x102/0x1b0 [nvidia] > 12:10:18 kernel: RIP: 0010:nv_restore_user_channels+0x53/0x1e0 [nvidia] > 12:10:18 kernel: CPU: 0 UID: 0 PID: 77278 Comm: nvidia-sleep.sh Tainted: P > W O 6.11.0-14-generic #15-Ubuntu > 12:10:18 kernel: intel_uncore_frequency_common intel_tcc_cooling > x86_pkg_temp_thermal snd_hda_intel intel_powerclamp nvidia_drm(PO) > snd_intel_dspcfg snd_intel_sdw_acpi coretemp iwlmvm snd_hda_codec > snd_hda_core kvm_intel dell_pc platform_profile nvidia_modeset(PO) mac80211 > snd_hwdep kvm snd_pcm snd_seq_midi uvcvideo snd_seq_midi_event libarc4 > snd_rawmidi crct10dif_pclmul dell_laptop videobuf2_vmalloc polyval_clmulni > uvc polyval_generic btusb videobuf2_memops ghash_clmulni_intel videobuf2_v4l2 > sha256_ssse3 btrtl snd_seq cmdlinepart dell_wmi btintel sha1_ssse3 videodev > aesni_intel spi_nor snd_seq_device btbcm crypto_simd iwlwifi snd_timer mtd > cryptd dell_smbios videobuf2_common btmtk mei_pxp dell_wmi_sysman > processor_thermal_device_pci mei_hdcp nvidia(PO) intel_rapl_msr rapl i915 > intel_cstate dcdbas bluetooth mc dell_smm_hwmon firmware_attributes_class > dell_wmi_ddv dell_wmi_descriptor wmi_bmof cfg80211 snd > processor_thermal_device mei_me i2c_i801 spi_intel_pci drm_buddy i2c_mux > processor_thermal_wt_hint spi_intel mei ttm > > ProblemType: Bug > DistroRelease: Ubuntu 25.04 > Package: xorg 1:7.7+23ubuntu4 > ProcVersionSignature: Ubuntu 6.14.0-29.29-generic 6.14.8 > Uname: Linux 6.14.0-29-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > .proc.driver.nvidia.capabilities.fabric-imex-mgmt: > DeviceFileMinor: 4323 > DeviceFileMode: 256 > DeviceFileModify: 1 > .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. > .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. > .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. > .proc.driver.nvidia.registry: Binary: "" > .proc.driver.nvidia.suspend: suspend hibernate resume > .proc.driver.nvidia.suspend_depth: default modeset uvm > .proc.driver.nvidia.version: > NVRM version: NVIDIA UNIX x86_64 Kernel Module 570.169 Thu Jun 12 > 20:04:34 UTC 2025 > GCC version: > ApportVersion: 2.32.0-0ubuntu5.3 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: pass > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Thu Aug 28 17:40:22 2025 > DistUpgraded: Fresh install > DistroCodename: plucky > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GpuHangFrequency: Several times a week > GpuHangReproducibility: Occurs more often under certain circumstances > GpuHangStarted: Since a couple weeks or more > GraphicsCard: > Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:4626] > (rev 0c) (prog-if 00 [VGA controller]) > Subsystem: Dell Device [1028:0b3f] > Subsystem: Dell Device [1028:0b3f] > InstallationDate: Installed on 2024-12-08 (263 days ago) > InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 > (20240424) > MachineType: Dell Inc. Vostro 7620 > ProcEnviron: > LANG=en_US.UTF-8 > PATH=(custom, no user) > SHELL=/bin/bash > XDG_RUNTIME_DIR=<set> > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-29-generic > root=UUID=fd895bd3-9af6-4482-a41e-c6c930aadbe2 ro quiet splash > crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/08/2024 > dmi.bios.release: 1.22 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.22.0 > dmi.board.name: 0XCD0K > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.22.0:bd03/08/2024:br1.22:svnDellInc.:pnVostro7620:pvr:rvnDellInc.:rn0XCD0K:rvrA00:cvnDellInc.:ct10:cvr:sku0B3F: > dmi.product.family: Vostro > dmi.product.name: Vostro 7620 > dmi.product.sku: 0B3F > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.124-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.25.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A > version.xserver-xorg-core: xserver-xorg-core 2:21.1.16-1ubuntu1.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20210115-1build1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-570/+bug/2121627/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2121627 Title: System freezes when suspending To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-570/+bug/2121627/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
