I have also tried different cables (2 different DP and HDMI) without success. My dock firmware is the very latest, upgraded with fwupdmgr.
├─SD25TB4: │ │ Device ID: ef3fa54007a8baeb942633cf43116089005642cb │ │ Summary: Dell Dock EC │ │ Current version: 1.0.6.3 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ Serial Number: 81MCNB4/7935060278176120832 │ │ GUIDs: acfcd89b-105d-55b9-b85b-08bf8508f38c ← USB\VID_413C&PID_B06E │ │ 68486488-92bb-5509-9a4c-801c93331416 ← USB\VID_413C&PID_B06E&DOCKTYPE_07&DEVTYPE_00 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device stages updates │ │ • Device can recover flash failures │ │ • Device is usable for the duration of the update │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ ├─LAN: │ │ Device ID: 5bde67609b80b8ffc6b5f6ab042acfe749a68716 │ │ Summary: Dell Dock LAN │ │ Current version: 2.27 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ GUID: ded18075-2dc8-5de0-aea5-575300b1b661 ← EC\DOCKTYPE_07&DEVTYPE_07 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ │ ├─MST VMM8: │ │ Device ID: ba10c9021f622c9dbbac7fda1b2837b51cf81b7d │ │ Summary: Dell Dock MST │ │ Current version: 9.03.007 │ │ Bootloader Version: 0.0.000 │ │ Vendor: Dell Computer Corp. (USB:0x413C, SYNA:0x01) │ │ Install Duration: 40 seconds │ │ Serial Number: 001c3aad │ │ GUIDs: b694503a-208b-5ad5-9701-43f8d33ac134 ← USB\VID_413C&PID_B0A5 │ │ 0891e834-750f-537b-9d80-ba4d49e635a2 ← USB\VID_413C&PID_B0A5&BID_05 │ │ 8665b4d7-0914-5a6d-ae0f-a36a6a301bc0 ← USB\VID_413C&PID_B0A5&BID_05&CID_01 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Cryptographic hash verification is available │ │ • Device stages updates │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ ├─PD: │ │ Device ID: 316208ce0ec0c6e6b350fccdec02ac3cdf588c3f │ │ Summary: Dell Dock PowerDelivery │ │ Current version: 1.34.0.0 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ GUID: f6ef5e89-3dba-5f90-95a0-49a6039ff5bd ← EC\DOCKTYPE_07&DOCKSKU_02&DEVTYPE_01&INST_00 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ │ ├─Package Version of Dell dock: │ │ Device ID: 8cda17f09c123b0a34865f499c34eb7abfc35c24 │ │ Summary: Dell Dock Package │ │ Current version: 1.1.4.1 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ GUID: b88fc685-c09f-53bf-abb3-04a5978358b1 ← EC\DOCKTYPE_07&DOCKSKU_02&DEVTYPE_PACKAGE │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Unsigned Payload │ │ Device Requests: • Message │ │ │ ├─RTS0 Gen 1 USB Hub: │ │ Device ID: f5f01944f6a27240ad2affba60b541f3913f2aad │ │ Summary: Dell Dock USB Hub │ │ Current version: 1.17 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ GUIDs: 9d84dbd7-8750-5c6b-8e55-57cfd9f88fda ← USB\VID_413C&PID_B0A1 │ │ cbe221f0-246a-53fa-923b-25d05aa2d240 ← USB\VID_413C&PID_B0A1&DOCKTYPE_07 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ ├─RTS0 Gen 2 USB Hub: │ │ Device ID: e16b1a15e860ffdea3efccbfb207f0e043289623 │ │ Summary: Dell Dock USB Hub │ │ Current version: 1.15 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ Serial Number: 2200 │ │ GUIDs: 76fff4f2-85d7-566c-a055-584a5f7e808a ← USB\VID_413C&PID_B0A2 │ │ 817c0df3-50b0-5032-8256-b305195fae5f ← USB\VID_413C&PID_B0A2&DOCKTYPE_07 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ ├─RTS5 Gen 2 USB Hub: │ │ Device ID: 1a22dc639b2e0768b04cf3d5a8358d64ce5b1779 │ │ Summary: Dell Dock USB Hub │ │ Current version: 1.22 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ GUIDs: e20de53a-f8d7-5915-97d1-e643f76a02b2 ← USB\VID_413C&PID_B0A3 │ │ c28c5c5a-407f-57eb-bca0-ec9dd72a0bb0 ← USB\VID_413C&PID_B0A3&DOCKTYPE_07 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ ├─Remote Management: │ │ Device ID: 1e0ab151db3ad41a9a7577f4ad34695176b9f371 │ │ Summary: Dell Dock Remote Management │ │ Current version: 1.9.3.0 │ │ Vendor: Dell Computer Corp. (USB:0x413C) │ │ Serial Number: 0000123456789000 │ │ GUID: fb663b44-4ebb-58fd-a670-f8fbaaf23f13 ← USB\VID_413C&PID_B0A4 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Signed Payload │ │ • Can tag for emulation │ │ │ └─USB4 controller: │ Device ID: 5ec9e2e4100a86751e32539dbe4dec607762cfb3 │ Summary: Dell Dock USB4 Controller │ Current version: 44.83 │ Vendor: Dell Computer Corp. (USB:0x8087, TBT:0x00D4, USB:0x413C) │ GUID: 71e3d46d-9069-535c-8383-9fbb1aee3c56 ← TBT-00d4b0a1 │ Device Flags: • Updatable │ • Supported on remote server │ • Signed Payload │ • Can tag for emulation -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2109692 Title: Failed automatic external monitor detection via Thunderbolt dock To manage notifications about this bug go to: https://bugs.launchpad.net/dell/+bug/2109692/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
