apport information

** Tags added: apport-collected zara

** Description changed:

  Hello Ubuntu Kernel Team,
  
  I am reporting a reproducible Wi-Fi instability issue with the Intel
  AX211 card on a TP-Link Deco mesh network. This affects both Linux Mint
  and a live Ubuntu environment, pointing to a kernel or driver-level
  incompatibility.
  
  **[Core Problem]**
  The connection drops every few minutes. The kernel log confirms this is not a 
signal loss, but a forced roam between mesh nodes initiated by a 
"deauthenticating by local choice (Reason: 3=DEAUTH_LEAVING)" event. The 
iwlwifi driver does not handle this handoff seamlessly, resulting in a full 
disconnection.
  
  **[Hardware & Network Environment]**
  * **Wi-Fi Card:** Intel Corporation Wi-Fi 6E AX211 160MHz
  * **Mesh System:** TP-Link Deco M9 Plus
  * **Mode:** Access Point (AP) mode
  
  **[Critical Test Results]**
  * **Hardware Confirmed Working:** The laptop is 100% stable on a non-mesh 
mobile hotspot.
  * **Mesh Features Disabled:** The issue persists even after disabling Fast 
Roaming, Beamforming, and separating the 2.4/5GHz bands in the Deco app.
  * **Guest Network Fails:** The instability also occurs on the Deco's isolated 
Guest Network.
  
- This isolates the fault to the Deco's fundamental (non-optional) node-
- steering logic and its incompatibility with the iwlwifi driver's
- handling of these specific deauthentication commands.
+ This isolates the fault to the Deco's fundamental (non-optional) 
node-steering logic and its incompatibility with the iwlwifi driver's handling 
of these specific deauthentication commands.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.8
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  veirvigour   1511 F.... pipewire
+                       veirvigour   1513 F.... wireplumber
+  /dev/snd/seq:        veirvigour   1511 F.... pipewire
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 22.2
+ InstallationDate: Installed on 2025-09-02 (8 days ago)
+ InstallationMedia: Linux Mint 22.1 "Xia" - Release amd64 20250110
+ MachineType: HP HP ZBook Firefly 14 inch G9 Mobile Workstation PC
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-79-generic 
root=UUID=b8692ffd-5fa1-42a4-a981-3987303b21c6 ro quiet splash
+ ProcVersionSignature: Ubuntu 6.8.0-79.79-generic 6.8.12
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-6.8.0-79-generic N/A
+  linux-backports-modules-6.8.0-79-generic  N/A
+  linux-firmware                            20240318.git3b128b60-0ubuntu2.17
+ Tags: zara
+ Uname: Linux 6.8.0-79-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 04/10/2025
+ dmi.bios.release: 15.0
+ dmi.bios.vendor: HP
+ dmi.bios.version: U70 Ver. 01.15.00
+ dmi.board.name: 896D
+ dmi.board.vendor: HP
+ dmi.board.version: KBC Version 02.76.00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: HP
+ dmi.ec.firmware.release: 2.118
+ dmi.modalias: 
dmi:bvnHP:bvrU70Ver.01.15.00:bd04/10/2025:br15.0:efr2.118:svnHP:pnHPZBookFirefly14inchG9MobileWorkstationPC:pvrSBKPF,SBKPFV2:rvnHP:rn896D:rvrKBCVersion02.76.00:cvnHP:ct10:cvr:sku735M0PA#UUF:
+ dmi.product.family: 103C_5336AN HP ZBook
+ dmi.product.name: HP ZBook Firefly 14 inch G9 Mobile Workstation PC
+ dmi.product.sku: 735M0PA#UUF
+ dmi.product.version: SBKPF,SBKPFV2
+ dmi.sys.vendor: HP

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2122280/+attachment/5908203/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2122280

Title:
  iwlwifi: Intel AX211 disconnects and roams constantly on TP-Link Deco
  Mesh (AP Mode)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2122280/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to