apport information ** Tags added: apport-collected noble
** Description changed: On one of our Supermicro server we have below two port NIC, which is connected to local network/internet: pci@0000:4b:00.0 ens3f0np0 network BCM57416 NetXtreme-E Dual-Media 10G RDMA Ethernet Controller pci@0000:4b:00.1 ens3f1np1 network BCM57416 NetXtreme-E Dual-Media 10G RDMA Ethernet Controller It was working fine, without any issue on Ubuntu 22.04 LTS. Post upgrade to Ubuntu 24.04.2 LTS we observe that whenever we try to download something below message appears on screen: bnxt_en 0000:4b:00.1 ens3f1np1: NIC Link is Down After this file download is stuck, and NIC comes up in a few seconds, and file transfer resumes. After few seconds again (sometime after a minute or so), same message appears again. And again, we observe that NIC has come up, but it never gets IP (no DHCP Discover, or any communication is seen outwards). We tried assigning manual IP still we cannot reach it. It seems, firmware itself is doing some problem and physical communication breaks in link level. Nothing is seen in kernel logs other than NIC down and up events. I'll attach output screenshots anyway. Also, in logs you will see that I'm using RT Kernel, but it was coming consistently on generic kernel too, post that we upgraded to RT for our work. - We tried searching, firmware/driver updates for this, on Broadcom - website, but there isn't none. It seems Linux firmware needs update. + We tried searching, firmware/driver updates for this, on Broadcom website, but there isn't none. It seems Linux firmware needs update. + --- + ProblemType: Bug + AlsaDevices: + total 0 + crw-rw---- 1 root audio 116, 1 Sep 10 07:54 seq + crw-rw---- 1 root audio 116, 33 Sep 10 07:54 timer + AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' + ApportVersion: 2.28.1-0ubuntu3.8 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer', '/dev/snd/seq'] failed with exit code 1: + CRDA: N/A + CasperMD5CheckResult: pass + DistroRelease: Ubuntu 24.04 + InstallationDate: Installed on 2025-07-01 (71 days ago) + InstallationMedia: Ubuntu-Server 24.04.2 LTS "Noble Numbat" - Release amd64 (20250216.2) + IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' + MachineType: Supermicro SYS-220U-TNR + Package: linux (not installed) + PciMultimedia: + + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=screen-256color + ProcFB: 0 astdrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.1-1002-realtime root=/dev/mapper/ubuntu--vg-lv--0 ro fsck.mode=force fsck.repair=yes intel_iommu=on iommu=pt vfio_pci.enable_sriov=1 vfio_pci.disable_idle_d3=1 intel_pstate=passive usbcore.autosuspend=-1 selinux=0 enforcing=0 nmi_watchdog=0 crashkernel=auto softlockup_panic=0 audit=0 mce=off hugepagesz=1G hugepages=80 hugepagesz=2M hugepages=0 default_hugepagesz=1G irqaffinity=0,31,64,95,32,63,96,127 skew_tick=1 tsc=reliable rcupdate.rcu_normal_after_boot=1 isolcpus=managed_irq,domain,1-30,65-94,33-62,97-126 nohz=on nohz_full=1-30,65-94,33-62,97-126 rcu_nocb_poll rcu_nocbs=1-30,65-94,33-62,97-126 nosoftlockup tsc=nowatchdog + ProcVersionSignature: Ubuntu 6.8.1-1002.2-realtime 6.8.4 + RelatedPackageVersions: + linux-restricted-modules-6.8.1-1002-realtime N/A + linux-backports-modules-6.8.1-1002-realtime N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.17 + RfKill: Error: [Errno 2] No such file or directory: 'rfkill' + Tags: noble + Uname: Linux 6.8.1-1002-realtime x86_64 + UnreportableReason: This report is about a package that is not installed. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: False + dmi.bios.date: 03/29/2025 + dmi.bios.release: 5.22 + dmi.bios.vendor: American Megatrends International, LLC. + dmi.bios.version: 2.3 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: X12DPU-6 + dmi.board.vendor: Supermicro + dmi.board.version: 1.02A + dmi.chassis.asset.tag: SOB160822046A + dmi.chassis.type: 1 + dmi.chassis.vendor: Supermicro + dmi.chassis.version: 0123456789 + dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr2.3:bd03/29/2025:br5.22:svnSupermicro:pnSYS-220U-TNR:pvr0123456789:rvnSupermicro:rnX12DPU-6:rvr1.02A:cvnSupermicro:ct1:cvr0123456789:skuTobefilledbyO.E.M.: + dmi.product.family: Family + dmi.product.name: SYS-220U-TNR + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: 0123456789 + dmi.sys.vendor: Supermicro ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/2115584/+attachment/5908155/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2115584 Title: BCM57416 NIC down post upgrade to 24.04.2 LTS, while downloading To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2115584/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
