Public bug reported:
After opening lid on laptop, the USB mouse no longer responds and I must
reboot the device. The reboot hangs on the ubuntu screen and the only
solution is to power down the unit.
This only happens on kernels 6.8.0-85 and -84. If I boot using 6.8.0-83
then everything works as expected.
I have also started to see this error during startup- kernel: RDRAND is
not reliable on this platform; disabling
Also, when shutting down either 84 or 85 (before a suspend occurs) there
is a screen of messages that display but I do not know how to copy the
screen before it restarts.
Any help is greatly appreciated. I am not a Linux power user as I came
from a Windows background.
Thanks,
Dave
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-85.85~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-85-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
600:120:125:37:2025-10-01 09:37:38.992062806 -0400:2025-10-01
09:37:38.991062806 -0400:/var/crash/_usr_bin_gnome-shell.1000.uploaded
644:1000:125:0:2025-10-01 09:37:30.604062755 -0400:2025-10-01
09:37:30.604062755 -0400:/var/crash/_usr_bin_gnome-shell.1000.upload
640:1000:125:27231290:2025-10-01 09:37:30.604062755 -0400:2025-10-01
09:37:30.644062755 -0400:/var/crash/_usr_bin_gnome-shell.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 1 20:42:14 2025
InstallationDate: Installed on 2022-09-12 (1115 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.update-manager.release-upgrades: 2023-04-16T15:31:06.625768
** Affects: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug dist-upgrade jammy wayland-session
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https://bugs.launchpad.net/bugs/2126615
Title:
System hangs when restarting after suspend
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