I updated the system and attempted to do the apport-collect. After granting access, as both root and user, it errorred out.
alan@fafnir:~$ sudo -i root@fafnir:~# apport-collect 2128700 Please open this authorization page: (https://launchpad.net/+authorize-token?oauth_token=ctSJLjgJ8N4n4xCL8ckP&allow_permission=DESKTOP_INTEGRATION ) in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Press Enter after authorizing in your browser. Traceback (most recent call last): File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 1066, in __getitem__ shim_resource._ensure_representation() File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 382, in _ensure_representation representation = self._root._browser.get(self._wadl_resource) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py", line 494, in get response, content = self._request(url, extra_headers=headers) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py", line 484, in _request raise error lazr.restfulclient.errors.NotFound: HTTP Error 404: Not Found Response headers: --- -content-encoding: gzip content-length: 84 content-type: text/plain;charset=utf-8 date: Mon, 13 Oct 2025 18:59:20 GMT server: gunicorn status: 404 vary: Accept-Encoding x-powered-by: Zope (www.zope.org), Python (www.python.org) x-request-id: 33922e88-b903-42bd-b09c-6f4e951df28a x-vcs-revision: 8374ba0e76ad9488a08d933f85538312577b8437 --- Response body: --- b"Object: <lp.systemhomes.MaloneApplication object at 0x7fe37259d850>, name: '2128700'" --- During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/share/apport/apport-gtk", line 653, in <module> main(sys.argv) File "/usr/share/apport/apport-gtk", line 649, in main app.run_argv() File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in run_argv return self.run_update_report() ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/ui.py", line 752, in run_update_report if not self.crashdb.can_update(self.args.update_report): ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 561, in can_update bug = self.launchpad.bugs[crash_id] ~~~~~~~~~~~~~~~~~~~^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 1069, in __getitem__ raise KeyError(key) KeyError: 2128700 root@fafnir:~# exit logout alan@fafnir:~$ apport-collect 2128700 The authorization page: (https://launchpad.net/+authorize-token?oauth_token=QPBN0VljBF22tTX7656D&allow_permission=DESKTOP_INTEGRATION ) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Waiting to hear from Launchpad about your decision... Opening in existing browser session. Traceback (most recent call last): File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 1066, in __getitem__ shim_resource._ensure_representation() File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 382, in _ensure_representation representation = self._root._browser.get(self._wadl_resource) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py", line 494, in get response, content = self._request(url, extra_headers=headers) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/_browser.py", line 484, in _request raise error lazr.restfulclient.errors.NotFound: HTTP Error 404: Not Found Response headers: --- -content-encoding: gzip content-length: 84 content-type: text/plain;charset=utf-8 date: Mon, 13 Oct 2025 19:00:28 GMT server: gunicorn status: 404 vary: Accept-Encoding x-powered-by: Zope (www.zope.org), Python (www.python.org) x-request-id: a191e1db-b125-43c0-9b65-f3fee41b02f1 x-vcs-revision: 8374ba0e76ad9488a08d933f85538312577b8437 --- Response body: --- b"Object: <lp.systemhomes.MaloneApplication object at 0x7f3041011c40>, name: '2128700'" --- During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/share/apport/apport-gtk", line 653, in <module> main(sys.argv) File "/usr/share/apport/apport-gtk", line 649, in main app.run_argv() File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in run_argv return self.run_update_report() ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/ui.py", line 752, in run_update_report if not self.crashdb.can_update(self.args.update_report): ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 561, in can_update bug = self.launchpad.bugs[crash_id] ~~~~~~~~~~~~~~~~~~~^^^^^^^^^^ File "/usr/lib/python3/dist-packages/lazr/restfulclient/resource.py", line 1069, in __getitem__ raise KeyError(key) KeyError: 2128700 On Mon, 2025-10-13 at 16:43 +0000, Daniel Letzeisen wrote: > FWIW, you are booting into an ancient kernel (6.8.0-31). Ubuntu is up > to > -85 by now. Please make sure your system is updated. > > After doing updating (and rebooting), please run this to gather the > audio information: > apport-collect 2128700 > > ** Package changed: pipewire (Ubuntu) => alsa-driver (Ubuntu) > > ** Changed in: alsa-driver (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2127800 Title: Asus Laptop has no sound on Internal speakers, but has sound on external devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2127800/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
