Public bug reported:
Problem: Unreliable Hard System Freeze/Kernel Lockup on Browser
Notification (Ubuntu 25.10 / Kernel 6.17).
Log Evidence: The previous boot's journal log (journalctl -b -1) stopped
abruptly at 16:23:53 with no error or shutdown message. The /var/crash/
directory confirmed no panic report was generated, indicating a total
kernel failure before the panic handler could run.
Trigger: The freeze occurred after a chrome browser notification pop-up
(mention the browser). This is the most probable cause.
System Details: Running on the Ubuntu 25.10 development branch with
kernel 6.17.0-5-generic. This was observed in Ubuntu 25.04 as well.
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: gnome-shell 49.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
Uname: Linux 6.17.0-5-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 11 17:05:38 2025
DisplayManager: gdm3
InstallationDate: Installed on 2025-10-09 (2 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 49.0-2ubuntu5
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug questing wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2127687
Title:
Unreliable Hard System Freeze/Kernel Lockup on Browser Notification
(Ubuntu 25.10 / Kernel 6.17)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2127687/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
