Many thanks for keeping an eye on this bug
The problem was actually the AMD GPu driverin 6.14
We fixed it by retrograding to 6.11 on our Ubuntu Image and removing hwe
kernels kernels , every 6 months it does just create too much problems
** Description changed:
+ SOLUTION : Retrograde to kernel 6.11 , 6.14 just crash with AMD GPU
+
+ --------------------------------------------------------
+
Gnome-shell crash after few seconds on AMD strix Point laptop - 24.04.2
either by launching applications or just using the desktop
Tested on either X11 and wayland
more frequent when on battery power
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 22 12:50:30 2025
DisplayManager: gdm3
ProcEnviron:
- LANG=fr_FR.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
PackageArchitecture: amd64
ProcEnviron:
- LANG=fr_FR.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
Tags: noble
Uname: Linux 6.14.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo users
_MarkForUpload: True
** Description changed:
- SOLUTION : Retrograde to kernel 6.11 , 6.14 just crash with AMD GPU
+ SOLUTION : Retrograde to kernel 6.11 , 6.14 just crash with AMD GPU (
+ 880M here )
--------------------------------------------------------
Gnome-shell crash after few seconds on AMD strix Point laptop - 24.04.2
either by launching applications or just using the desktop
Tested on either X11 and wayland
more frequent when on battery power
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 22 12:50:30 2025
DisplayManager: gdm3
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
PackageArchitecture: amd64
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
Tags: noble
Uname: Linux 6.14.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo users
_MarkForUpload: True
** Changed in: gnome-shell (Ubuntu)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/2117487
Title:
gnome-shell crash with X11 error 'BadWindow (invalid Window
parameter)'
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