Public bug reported:
Rebooted the laptop and nextcloud started up with no account.
From syslog:
2025-09-23T08:42:36.886896-04:00 fafnir systemd[3907]: Started
app-gnome-com.nextcloud.desktopclient.nextcloud-5976.scope - Application
launched by gnome-session-binary.
2025-09-23T08:42:41.445868-04:00 fafnir Nextcloud.desktop[5973]:
nextcloud.gui.application: Migrating old config from
"/home/alan/.local/share/Nextcloud" to "/home/alan/.config/Nextcloud"
2025-09-23T08:42:41.445907-04:00 fafnir Nextcloud.desktop[5973]:
nextcloud.gui.application: Failed to move the old config directory to its new
location ( "/home/alan/.local/share/Nextcloud" to
"/home/alan/.config/Nextcloud" )
2025-09-23T08:42:41.446028-04:00 fafnir Nextcloud.desktop[5973]:
nextcloud.gui.application: Will move the individual files
QList("Nextcloud_sync.log")
2025-09-23T08:42:41.446185-04:00 fafnir Nextcloud.desktop[5973]:
nextcloud.gui.application: Fallback move of "Nextcloud_sync.log" also failed
2025-09-23T08:42:41.620658-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[5976]: nextcloud.gui.application:
Migrating old config from "/home/alan/.local/share/Nextcloud" to
"/home/alan/.config/Nextcloud"
2025-09-23T08:42:41.620696-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[5976]: nextcloud.gui.application:
Failed to move the old config directory to its new location (
"/home/alan/.local/share/Nextcloud" to "/home/alan/.config/Nextcloud" )
2025-09-23T08:42:41.620717-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[5976]: nextcloud.gui.application:
Will move the individual files ("Nextcloud_sync.log")
2025-09-23T08:42:41.620731-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[5976]: nextcloud.gui.application:
Fallback move of "Nextcloud_sync.log" also failed
2025-09-23T08:42:41.620750-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[5976]: nextcloud.gui.application:
Already running, exiting...
2025-09-23T17:48:44.655266-04:00 fafnir systemd[4001]: Started
app-gnome-com.nextcloud.desktopclient.nextcloud-6128.scope - Application
launched by gnome-session-binary.
2025-09-23T17:48:45.524594-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.gui.application: Migrating old config from
"/home/alan/.local/share/Nextcloud" to "/home/alan/.config/Nextcloud"
2025-09-23T17:48:45.524626-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.gui.application: Failed to move the old config directory to its new
location ( "/home/alan/.local/share/Nextcloud" to
"/home/alan/.config/Nextcloud" )
2025-09-23T17:48:45.528912-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.gui.application: Will move the individual files
QList("Nextcloud_sync.log")
2025-09-23T17:48:45.529429-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.gui.application: Fallback move of "Nextcloud_sync.log" also failed
2025-09-23T17:48:45.536942-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.sync.configfile: Default update channel is "stable"
2025-09-23T17:48:45.583472-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[6128]: nextcloud.gui.application:
Migrating old config from "/home/alan/.local/share/Nextcloud" to
"/home/alan/.config/Nextcloud"
2025-09-23T17:48:45.583507-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[6128]: nextcloud.gui.application:
Failed to move the old config directory to its new location (
"/home/alan/.local/share/Nextcloud" to "/home/alan/.config/Nextcloud" )
2025-09-23T17:48:45.583515-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[6128]: nextcloud.gui.application:
Will move the individual files ("Nextcloud_sync.log")
2025-09-23T17:48:45.583521-04:00 fafnir
com.nextcloud.desktopclient.nextcloud.desktop[6128]: nextcloud.gui.application:
Fallback move of "Nextcloud_sync.log" also failed
2025-09-23T17:48:45.891779-04:00 fafnir Nextcloud.desktop[6124]:
nextcloud.gui.application: Already running, exiting...
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nautilus-nextcloud 3.11.0-1.1build4
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 23 17:50:59 2025
PackageArchitecture: all
SourcePackage: nextcloud-desktop
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: nextcloud-desktop (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2125534
Title:
Randomly after rebooting the desktop client forgets its settings and
forces a new account set up
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https://bugs.launchpad.net/ubuntu/+source/nextcloud-desktop/+bug/2125534/+subscriptions
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