Public bug reported:
I currently have a Huawei D14 laptop with a 10th generation Intel Core
i1 processor. When I connect wired headphones, not only do they not
work, but the laptop's internal speakers also play sound. On the other
hand, if I connect an external monitor, connect the headphones to the
monitor, and select “listen through the monitor” in the Ubuntu settings,
not only does it not work, but it also slows down my internet (at least
YouTube videos stop loading). The report was sent with Ubuntu 25.04,
however, this is something that happens even with version 24.04LTS.
P.S. What are those designs they've been coming out with lately for the
versions? Anyone who says they're “good” is lying!
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu8
ProcVersionSignature: hostname 6.14.0-33.33-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: Black69Magic 3097 F.... pipewire
Black69Magic 3102 F.... wireplumber
/dev/snd/pcmC0D5p: Black69Magic 3097 F...m pipewire
/dev/snd/seq: Black69Magic 3097 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 9 17:16:55 2025
MachineType: HUAWEI NBLB-WAX9N
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2023
dmi.bios.release: 1.45
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.45
dmi.board.asset.tag: NULL
dmi.board.name: NBLB-WAX9N-PCB-B2
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.45
dmi.modalias:
dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1010:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC331:
dmi.product.family: MateBook D
dmi.product.name: NBLB-WAX9N
dmi.product.sku: C331
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
** Description changed:
I currently have a Huawei D14 laptop with a 10th generation Intel Core
i1 processor. When I connect wired headphones, not only do they not
work, but the laptop's internal speakers also play sound. On the other
hand, if I connect an external monitor, connect the headphones to the
monitor, and select “listen through the monitor” in the Ubuntu settings,
not only does it not work, but it also slows down my internet (at least
YouTube videos stop loading). The report was sent with Ubuntu 25.04,
however, this is something that happens even with version 24.04LTS.
P.S. What are those designs they've been coming out with lately for the
versions? Anyone who says they're “good” is lying!
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: alsa-base 1.0.25+dfsg-0ubuntu8
ProcVersionSignature: hostname 6.14.0-33.33-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: celis 3097 F.... pipewire
- celis 3102 F.... wireplumber
- /dev/snd/pcmC0D5p: celis 3097 F...m pipewire
- /dev/snd/seq: celis 3097 F.... pipewire
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: Black69Magic 3097 F.... pipewire
+ Black69Magic 3102 F.... wireplumber
+ /dev/snd/pcmC0D5p: Black69Magic 3097 F...m pipewire
+ /dev/snd/seq: Black69Magic 3097 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 9 17:16:55 2025
MachineType: HUAWEI NBLB-WAX9N
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2023
dmi.bios.release: 1.45
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.45
dmi.board.asset.tag: NULL
dmi.board.name: NBLB-WAX9N-PCB-B2
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.45
dmi.modalias:
dmi:bvnHUAWEI:bvr1.45:bd01/17/2023:br1.45:efr1.45:svnHUAWEI:pnNBLB-WAX9N:pvrM1010:rvnHUAWEI:rnNBLB-WAX9N-PCB-B2:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC331:
dmi.product.family: MateBook D
dmi.product.name: NBLB-WAX9N
dmi.product.sku: C331
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2127219
Title:
Audio system failures since Ubuntu 24.04LTS
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2127219/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
