Public bug reported:
Nautilus randomly freezes. It works fine for a while then abruptly stops
accepting input. When it happens, nautilus windows cannot be moved by
dragging the mouse (although I can still move the using the keyboard -
Alt + F7). Neither do they accept clicks on files/folders or input in
the search box. Context menus fail to pop up.
The issue typically appears when I select a file name in one nautilus
window and copy paste it into the search bar of another.
I have seen online discussions of a similar issue where nautilus
automatically recovered after about 20 seconds. That is unfortunately
not what I am seeing.
My journalctl has logged these:
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Tried to map a grabbing popup
with a non-top most parent
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fe4369a0(GtkRevealer)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fd186de0(GtkWindowHandle)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502de9010(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4ff8fb890(NautilusToolbar)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e5014b4540(AdwHeaderBar)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fd25e810(GtkWindowHandle)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fe1edcf0(GtkCenterBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e500cac2e0(AdwBin)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fdff1540(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502f16500(GtkStack)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e501037ee0(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502463790(NautilusQueryEditor)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e50056d8b0(GtkText)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e5005ba520(GtkLabel)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Tried to map a grabbing popup
with a non-top most parent
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: nautilus 1:49.0-1ubuntu2
ProcVersionSignature: Ubuntu 6.17.0-6.6-generic 6.17.1
Uname: Linux 6.17.0-6-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 3 23:50:30 2025
InstallationDate: Installed on 2025-05-09 (178 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: Upgraded to questing on 2025-10-30 (4 days ago)
usr_lib_nautilus:
eiciel 0.10.1-1
file-roller 44.5-1
nautilus-font-manager 0.9.4-3
papers 48.0-1ubuntu1
python3-nautilus 4.0.1-3
** Affects: nautilus (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug questing third-party-packages wayland-session
** Description changed:
Nautilus randomly freezes. It works fine for a while then abruptly stops
accepting input. When it happens, nautilus windows cannot be moved by
dragging the mouse (although I can still move the using the keyboard -
Alt + F7). Neither do they accept clicks on files/folders or input in
- the search box.
+ the search box. Context menus fail to pop up.
I have seen online discussions of a similar issue where nautilus
automatically recovered after about 20 seconds. That is unfortunately
not what I am seeing.
My journalctl has logged these:
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Tried to map a grabbing
popup with a non-top most parent
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fe4369a0(GtkRevealer)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fd186de0(GtkWindowHandle)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502de9010(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4ff8fb890(NautilusToolbar)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e5014b4540(AdwHeaderBar)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fd25e810(GtkWindowHandle)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fe1edcf0(GtkCenterBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e500cac2e0(AdwBin)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e4fdff1540(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502f16500(GtkStack)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e501037ee0(GtkBox)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e502463790(NautilusQueryEditor)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e50056d8b0(GtkText)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Broken accounting of active
state for widget 0x64e5005ba520(GtkLabel)
Nov 03 23:46:27 Dapple org.gnome.Nautilus[56067]: Tried to map a grabbing
popup with a non-top most parent
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: nautilus 1:49.0-1ubuntu2
ProcVersionSignature: Ubuntu 6.17.0-6.6-generic 6.17.1
Uname: Linux 6.17.0-6-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 3 23:50:30 2025
InstallationDate: Installed on 2025-05-09 (178 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
ProcEnviron:
- LANG=en_US.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
SourcePackage: nautilus
UpgradeStatus: Upgraded to questing on 2025-10-30 (4 days ago)
usr_lib_nautilus:
- eiciel 0.10.1-1
- file-roller 44.5-1
- nautilus-font-manager 0.9.4-3
- papers 48.0-1ubuntu1
- python3-nautilus 4.0.1-3
+ eiciel 0.10.1-1
+ file-roller 44.5-1
+ nautilus-font-manager 0.9.4-3
+ papers 48.0-1ubuntu1
+ python3-nautilus 4.0.1-3
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https://bugs.launchpad.net/bugs/2130594
Title:
nautilus randomly freezes
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