Public bug reported:
I have multiple printers and I am trying to set the 2nd printer to
default to duplex printing. I just completed a fresh install of kubuntu
24.04.
When I change the duplex setting, hit apply, then OK, and go back to
check the settings, I see that duplex is off.
If I use the browser with localhost:631, I can change the duplex setting
with no issue.
All 3 printers were discovered during installation and currently using
driverless configuration.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: cups 2.4.7-1.2ubuntu7.4
ProcVersionSignature: Ubuntu 6.14.0-35.35~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Sun Nov 9 19:13:25 2025
InstallationDate: Installed on 2025-11-09 (0 days ago)
InstallationMedia: Kubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
Lpstat:
device for Brother_MFC_L3780CDW_series:
implicitclass://Brother_MFC_L3780CDW_series/
device for Dell_C2665dnf_Color_MFP_D3_8E_A3:
implicitclass://Dell_C2665dnf_Color_MFP_D3_8E_A3/
device for HP_OfficeJet_Pro_9010_series_3533C0:
implicitclass://HP_OfficeJet_Pro_9010_series_3533C0/
MachineType: LENOVO 2350A58
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_OfficeJet_Pro_9010_series_3533C0.ppd',
'/etc/cups/ppd/Brother_MFC_L3780CDW_series.ppd',
'/etc/cups/ppd/Dell_C2665dnf_Color_MFP_D3_8E_A3.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_3533C0.ppd: Permission denied
grep: /etc/cups/ppd/Brother_MFC_L3780CDW_series.ppd: Permission denied
grep: /etc/cups/ppd/Dell_C2665dnf_Color_MFP_D3_8E_A3.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-35-generic
root=UUID=d83300f1-697e-495d-8b1e-abb28546cd6d ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/08/2013
dmi.bios.release: 2.53
dmi.bios.vendor: LENOVO
dmi.bios.version: G1ET93WW (2.53 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2350A58
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.ec.firmware.release: 1.10
dmi.modalias:
dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:br2.53:efr1.10:svnLENOVO:pn2350A58:pvrThinkPadT430:rvnLENOVO:rn2350A58:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:skuLENOVO_MT_2350:
dmi.product.family: ThinkPad T430
dmi.product.name: 2350A58
dmi.product.sku: LENOVO_MT_2350
dmi.product.version: ThinkPad T430
dmi.sys.vendor: LENOVO
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2130995
Title:
cups KDE settings tool fails to save configuration change
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