Public bug reported:
Update to Linux kernel 6.14.0-35 on my Asus laptop completely broke all three
of these hardware components, making the system completely unusable:
- Trackpad (but USB mouse still works)
- Network (both ethernet and wifi do not show up)
- HDMI (the TV does not recognize the computer at all)
Restarting and choosing 6.14.0-33 from the boot menu fixes all of these
issues.
Note that I made an apport report on 6.14.0-35 using apport-cli and am
uploading it using ubuntu-bug from 6.14.0-33.
System details:
Ubuntu 24.04.3 LTS
Hardware: ASUSTeK COMPUTER INC. X510UQ
CPU: Intel® Core™ i7-7500U × 4
Memory: 16.0 GiB
Disk: 256.1 GB
Graphics: Intel® HD Graphics 620 (KBL GT2)
Firmware: X510UQ.310
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-35-generic 6.14.0-35.35~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-35.35~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: matt 2305 F.... pipewire
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not
found.
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 16 09:28:00 2025
InstallationDate: Installed on 2024-08-17 (456 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
IwConfig:
lo no wireless extensions.
virbr0 no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 3938:1192 2.4G RF Keyboard & Mouse
Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 005: ID 13d3:5a07 IMC Networks VGA UVC WebCam
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: ASUSTeK COMPUTER INC. X510UQ
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-35-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-35-generic N/A
linux-backports-modules-6.14.0-35-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.17
RfKill:
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/19/2019
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X510UQ.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X510UQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX510UQ.310:bd04/19/2019:br5.12:svnASUSTeKCOMPUTERINC.:pnX510UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX510UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: X510UQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2131608
Title:
Kernel update broke trackpad, network and HDMI
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