HI, Unfortunately not. If I try to upload direct to the ticket I get this error:
[image: Screenshot from 2025-11-21 15-40-54.png] I tried attaching to this email, sharing via WeTRansfer and adding to my drive but no luck. Could you advise on how best to share? Thanks, Emmy On Fri, 21 Nov 2025 at 15:30, Bin Li <[email protected]> wrote: > It's not the correct one, could you upload sosreport-emmy- > ThinkPad-X1-Carbon-Gen-10-2025-11-21-ktcbmqe.tar.xz? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2130732 > > Title: > webcam does not work > > Status in linux-hwe-6.14 package in Ubuntu: > Triaged > > Bug description: > Webcam on thinkpad X1 does not work. > > ProblemType: Bug > DistroRelease: Ubuntu 24.04 > Package: linux-image-6.14.0-33-generic 6.14.0-33.33~24.04.1 > ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11 > Uname: Linux 6.14.0-33-generic x86_64 > ApportVersion: 2.28.1-0ubuntu3.8 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: emmy 2856 F.... wireplumber > /dev/snd/seq: emmy 2838 F.... pipewire > CRDA: N/A > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Wed Nov 5 16:54:46 2025 > InstallationDate: Installed on 2024-01-15 (660 days ago) > InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 > (20230807.2) > MachineType: LENOVO 21CB007AUK > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-33-generic > root=/dev/mapper/vgubuntu-root ro quiet splash snd_hda_intel.dmic_detect=0 > vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-6.14.0-33-generic N/A > linux-backports-modules-6.14.0-33-generic N/A > linux-firmware > 20240318.git3b128b60-0ubuntu2.19 > SourcePackage: linux-hwe-6.14 > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 01/31/2023 > dmi.bios.release: 1.36 > dmi.bios.vendor: LENOVO > dmi.bios.version: N3AET71W (1.36 ) > dmi.board.asset.tag: Not Available > dmi.board.name: 21CB007AUK > dmi.board.vendor: LENOVO > dmi.board.version: SDK0T76530 WIN > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: LENOVO > dmi.chassis.version: None > dmi.ec.firmware.release: 1.23 > dmi.modalias: > dmi:bvnLENOVO:bvrN3AET71W(1.36):bd01/31/2023:br1.36:efr1.23:svnLENOVO:pn21CB007AUK:pvrThinkPadX1CarbonGen10:rvnLENOVO:rn21CB007AUK:rvrSDK0T76530WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21CB_BU_Think_FM_ThinkPadX1CarbonGen10: > dmi.product.family: ThinkPad X1 Carbon Gen 10 > dmi.product.name: 21CB007AUK > dmi.product.sku: LENOVO_MT_21CB_BU_Think_FM_ThinkPad X1 Carbon Gen 10 > dmi.product.version: ThinkPad X1 Carbon Gen 10 > dmi.sys.vendor: LENOVO > --- > ProblemType: Bug > ApportVersion: 2.28.1-0ubuntu3.8 > Architecture: amd64 > CRDA: N/A > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 24.04 > InstallationDate: Installed on 2024-01-15 (673 days ago) > InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 > (20230807.2) > MachineType: LENOVO 21CB007AUK > Package: linux-hwe-6.14 (not installed) > ProcEnviron: > LANG=en_GB.UTF-8 > LANGUAGE=en_GB:en > PATH=(custom, no user) > SHELL=/bin/bash > TERM=xterm-256color > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-35-generic > root=/dev/mapper/vgubuntu-root ro quiet splash snd_hda_intel.dmic_detect=0 > vt.handoff=7 > ProcVersionSignature: Ubuntu 6.14.0-35.35~24.04.1-generic 6.14.11 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-6.14.0-35-generic N/A > linux-backports-modules-6.14.0-35-generic N/A > linux-firmware > 20240318.git3b128b60-0ubuntu2.19 > Tags: noble > Uname: Linux 6.14.0-35-generic x86_64 > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: N/A > _MarkForUpload: True > dmi.bios.date: 01/31/2023 > dmi.bios.release: 1.36 > dmi.bios.vendor: LENOVO > dmi.bios.version: N3AET71W (1.36 ) > dmi.board.asset.tag: Not Available > dmi.board.name: 21CB007AUK > dmi.board.vendor: LENOVO > dmi.board.version: SDK0T76530 WIN > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: LENOVO > dmi.chassis.version: None > dmi.ec.firmware.release: 1.23 > dmi.modalias: > dmi:bvnLENOVO:bvrN3AET71W(1.36):bd01/31/2023:br1.36:efr1.23:svnLENOVO:pn21CB007AUK:pvrThinkPadX1CarbonGen10:rvnLENOVO:rn21CB007AUK:rvrSDK0T76530WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21CB_BU_Think_FM_ThinkPadX1CarbonGen10: > dmi.product.family: ThinkPad X1 Carbon Gen 10 > dmi.product.name: 21CB007AUK > dmi.product.sku: LENOVO_MT_21CB_BU_Think_FM_ThinkPad X1 Carbon Gen 10 > dmi.product.version: ThinkPad X1 Carbon Gen 10 > dmi.sys.vendor: LENOVO > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.14/+bug/2130732/+subscriptions > > -- [image: Canonical Logo] Emmy Christmas Executive Assistant Email: [email protected] Mailing List: [email protected] Location: United Kingdom canonical.com ubuntu.com ** Attachment added: "Screenshot from 2025-11-21 15-40-54.png" https://bugs.launchpad.net/bugs/2130732/+attachment/5928318/+files/Screenshot%20from%202025-11-21%2015-40-54.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2130732 Title: webcam does not work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.14/+bug/2130732/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
