Public bug reported: [Summary] During the sru test, I found that a Lenovo laptop is unresponsive over SSH. It still can move the mouse or launch terminal with hot-key, but failed to execute certain commands like sudo reboot, ip a.
The last part of checkbox log was recorded while running Wi-Fi related tests, then the test timed out. wifi module: Mediatek Inc. - 14c3:7925. [Reproduce steps] 1. Install GM image 2. Run dist-upgrade to upgrade to 6.14-oem kerenl 3. Run checkbox sru test plan [Failure rate] 1/1 [Affected machines] https://certification.canonical.com/hardware/202506-36872/ ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.14.0-1018-oem 6.14.0-1018.18 ProcVersionSignature: Ubuntu 6.14.0-1018.18-oem 6.14.11 Uname: Linux 6.14.0-1018-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckMismatches: ./casper/initrd ./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size ./casper/minimal.manifest ./casper/minimal.standard.manifest ./casper/minimal.standard.size ./casper/minimal.hotfix.size ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size ./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest ./casper/minimal.size ./boot/grub/grub.cfg CasperMD5CheckResult: fail Date: Wed Jan 7 07:00:02 2026 DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Lenovo # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-sutton-noble-oem-24.04b-20250626-528 InstallationDate: Installed on 2026-01-07 (0 days ago) InstallationMedia: Ubuntu OEM 24.04.2 LTS "Noble Numbat" - Release amd64 (20250626) IwConfig: lo no wireless extensions. enx00e04c680044 no wireless extensions. wlp194s0 no wireless extensions. MachineType: LENOVO 21TCZCZ1CN ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-1018-oem root=UUID=e20e6bc1-049d-4d73-9458-74b990735832 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.14.0-1018-oem N/A linux-backports-modules-6.14.0-1018-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.22 SourcePackage: linux-oem-6.14 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2025 dmi.bios.release: 1.5 dmi.bios.vendor: LENOVO dmi.bios.version: R33ET22W (1.05 ) dmi.board.asset.tag: Not Available dmi.board.name: 21TCZCZ1CN dmi.board.vendor: LENOVO dmi.board.version: SDK0T76576 WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnLENOVO:bvrR33ET22W(1.05):bd05/29/2025:br1.5:efr1.3:svnLENOVO:pn21TCZCZ1CN:pvrThinkPadT14sGen6:rvnLENOVO:rn21TCZCZ1CN:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21TC_BU_Think_FM_ThinkPadT14sGen6: dmi.product.family: ThinkPad T14s Gen 6 dmi.product.name: 21TCZCZ1CN dmi.product.sku: LENOVO_MT_21TC_BU_Think_FM_ThinkPad T14s Gen 6 dmi.product.version: ThinkPad T14s Gen 6 dmi.sys.vendor: LENOVO ** Affects: linux-oem-6.14 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2137622 Title: Lenovo laptop is failing to respond during test runs after upgrading to the 6.14.0-1018-oem kernel. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.14/+bug/2137622/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
