Public bug reported:
With the gnome-snapshot app (the Camera app of the gnome desktop) in
this StarLabs Lite tablet, the front camera works, but the back camera
gives an error: "could not play camera stream".
Whereas in the same tablet, the Signal Destkop app (v 7.84.0 production)
can use both cameras without issue – hence this bug report.
With lsusb I can see both cameras listed:
Bus 001 Device 007: ID 0bda:5830 Realtek Semiconductor Corp. USB2.0 camera
Bus 001 Device 008: ID 1bcf:284d Sunplus Innovation Technology Inc. USB 2.0
Camera
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-snapshot 46.2-1ubuntu2
ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-37-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 13 21:45:49 2026
EcryptfsInUse: Yes
InstallationDate: Installed on 2024-12-10 (399 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-snapshot
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-snapshot (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble third-party-packages wayland-session
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https://bugs.launchpad.net/bugs/2138340
Title:
gnome-snapshot sees front camera but not back camera whereas the
Signal desktop app sees both
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