I seem to be unable to post comments on the Launchpad site. On Fri, Jan 30, 2026 at 4:25 PM Abhishek Chauhan <[email protected]> wrote:
> Hi Siddharth, we are also tracking this issue on internal NVIDIA bug > #5856777. > Can you please generate a NVIDIA bug report by running - sudo > nvidia-bug-report.sh on the first boot after reproducing a hang. This will > create a nvidia-bug-report.log.gz in your current working directory. Please > attach it to this bug report. > OR > If you already have the nvidia-bug-report.log.gz generated from your log > collection in comment #1, please attach it here. Thanks > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2138913 > > Title: > [Alienware 16X Aurora AC16251] Laptop not waking from suspend > > Status in linux package in Ubuntu: > New > Status in linux source package in Questing: > Triaged > > Bug description: > I have an Alienware 16X Aurora with an NVIDIA RTX 5060. Whenever I try > to suspend the computer, it black screens and refuses to resume. The > keyboard lights and fans never stop and the Caps Lock LED still > responds. The only way out is a hard reboot. My computer does not > support deep sleep, only s2idle. I have tried many debugging attempts, > including using hibernate, disabling NVIDIA sleep hooks, disabling the > NVIDIA GSP firmware, messing with NVIDIA power configs, trying both > Wayland and X11, using Fedora from a live USB, and many more things. > None of them have worked. I am on Ubuntu 25.10 and using kernel > 6.17.0.8. > > ProblemType: Bug > DistroRelease: Ubuntu 25.10 > Package: xorg (not installed) > ProcVersionSignature: Ubuntu 6.17.0-8.8-generic 6.17.2 > Uname: Linux 6.17.0-8-generic x86_64 > .proc.driver.nvidia.capabilities.fabric-imex-mgmt: > DeviceFileMinor: 4323 > DeviceFileMode: 256 > DeviceFileModify: 1 > .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular > file. > .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. > .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular > file. > .proc.driver.nvidia.registry: Binary: "" > .proc.driver.nvidia.suspend: suspend hibernate resume > .proc.driver.nvidia.suspend_depth: default modeset uvm > .proc.driver.nvidia.version: > NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 580.95.05 > Release Build (dvs-builder@U22-I3-B17-02-5) Tue Sep 23 09:55:41 UTC 2025 > GCC version: gcc version 15.2.0 (Ubuntu 15.2.0-4ubuntu4) > ApportVersion: 2.33.1-0ubuntu3 > Architecture: amd64 > BootLog: > > CasperMD5CheckResult: unknown > CompositorRunning: None > CurrentDesktop: KDE > Date: Thu Jan 22 18:12:18 2026 > DistUpgraded: Fresh install > DistroCodename: questing > DistroVariant: ubuntu > DkmsStatus: > acpi-call/1.2.2, 6.17.0-5-generic, x86_64: installed > acpi-call/1.2.2, 6.17.0-8-generic, x86_64: installed > GraphicsCard: > Intel Corporation Arrow Lake-S [Intel Graphics] [8086:7d67] (rev 06) > (prog-if 00 [VGA controller]) > Subsystem: Dell Device [1028:0d34] > NVIDIA Corporation GB206M [GeForce RTX 5060 Max-Q / Mobile] [10de:2d59] > (rev a1) (prog-if 00 [VGA controller]) > Subsystem: Dell Device [1028:0d34] > InstallationDate: Installed on 2026-01-17 (6 days ago) > InstallationMedia: Kubuntu 25.10 "Questing Quokka" - Release amd64 > (20251007) > MachineType: Alienware Alienware 16X Aurora AC16251 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-8-generic > root=UUID=1e2d11f9-9f61-4251-b0d0-b5f179d3707f ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 11/07/2025 > dmi.bios.release: 1.8 > dmi.bios.vendor: Alienware > dmi.bios.version: 1.8.1 > dmi.board.name: 087W9F > dmi.board.vendor: Alienware > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Alienware > dmi.ec.firmware.release: 0.0 > dmi.modalias: > dmi:bvnAlienware:bvr1.8.1:bd11/07/2025:br1.8:efr0.0:svnAlienware:pnAlienware16XAuroraAC16251:pvr:rvnAlienware:rn087W9F:rvrA00:cvnAlienware:ct10:cvr:sku0D34: > dmi.product.family: Alienware > dmi.product.name: Alienware 16X Aurora AC16251 > dmi.product.sku: 0D34 > dmi.sys.vendor: Alienware > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.125-1ubuntu0.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.3-1ubuntu1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A > version.xserver-xorg-core: xserver-xorg-core 2:21.1.18-1ubuntu1.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20210115-1build1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2138913/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2138913 Title: [Alienware 16X Aurora AC16251] Laptop not waking from suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2138913/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
