Public bug reported: [Summary] During the sru test, I found that this machine fails to poweroff within 2 minutes, while rollback to 6.14 can do.
[Reproduce steps] 1. Install certify image: https://tel-image-cache.canonical.com/oem-share/somerville/releases/noble/oem-24.04c/20251022-81/somerville-noble-oem-24.04c-20251022-81.iso 2. Run dist-upgrade: kernel in 6.17-1011-oem 3. Run sru test plan: you can only run for specific "cold reboot", or simply, type "poweroff" in the terminal. [Failure rate] 1/1 [Affected machines] https://certification.canonical.com/hardware/202505-36779/ [Notes] 1. ubuntu@localhost:~$ uname -r 6.17.0-1011-oem 2. ubuntu@localhost:~$ lspci 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8 (rev 01) 00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9 (rev 01) 00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea (rev 01) 00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee (rev 01) 00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee (rev 01) 00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea (rev 01) 00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee (rev 01) 00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee (rev 01) 00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea (rev 01) 00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea (rev 01) 00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea (rev 01) 00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb 00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12f8 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12f9 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12fa 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12fb 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12fc 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12fd 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12fe 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 12ff 01:00.0 VGA compatible controller: NVIDIA Corporation Device 25b2 (rev a1) 01:00.1 Audio device: NVIDIA Corporation Device 2291 (rev a1) 02:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a80f 03:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 600 Series Chipset PCIe Switch Upstream Port (rev 01) 04:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 600 Series Chipset PCIe Switch Downstream Port (rev 01) 04:0c.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 600 Series Chipset PCIe Switch Downstream Port (rev 01) 04:0d.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 600 Series Chipset PCIe Switch Downstream Port (rev 01) 05:00.0 Network controller: MEDIATEK Corp. Device 7925 06:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 43f9 (rev 01) 07:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] 600 Series Chipset SATA Controller (rev 01) 08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 1c) 09:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Phoenix2 (rev d5) 09:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller 09:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h (Model 74h) CCP/PSP 3.0 Device 09:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15bb 09:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15bd 09:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller 0a:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec 0a:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c3 3. Some issues may arise from nvidia-driver ubuntu@localhost:~$ dpkg -l | grep nvidia ii libnvidia-cfg1-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA binary OpenGL/GLX configuration library ii libnvidia-common-580 580.126.09-0ubuntu0.24.04.1 all Shared files used by the NVIDIA libraries ii libnvidia-compute-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA libcompute package ii libnvidia-decode-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA Video Decoding runtime libraries ii libnvidia-egl-wayland1:amd64 1:1.1.13-1ubuntu0.1 amd64 Wayland EGL External Platform library -- shared library ii libnvidia-encode-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVENC Video Encoding runtime library ii libnvidia-extra-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 Extra libraries for the NVIDIA driver ii libnvidia-fbc1-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library ii libnvidia-gl-580:amd64 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD rc linux-modules-nvidia-580-open-6.14.0-1014-oem 6.14.0-1014.14+1 amd64 Linux kernel nvidia modules for version 6.14.0-1014 ii linux-modules-nvidia-580-open-6.14.0-1020-oem 6.14.0-1020.20+1 amd64 Linux kernel nvidia modules for version 6.14.0-1020 ii linux-modules-nvidia-580-open-6.17.0-1011-oem 6.17.0-1011.11 amd64 Linux kernel nvidia modules for version 6.17.0-1011 ii linux-modules-nvidia-580-open-oem-24.04c 6.17.0-1011.11 amd64 Extra drivers for nvidia-580-open-oem-24.04c (dummy transitional package) ii linux-modules-nvidia-580-open-oem-24.04d 6.17.0-1011.11 amd64 Extra drivers for nvidia-580-open for the oem-24.04d flavour ii nvidia-compute-utils-580 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA compute utilities ii nvidia-driver-580-open 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA driver (open kernel) metapackage ii nvidia-firmware-580-580.126.09 580.126.09-0ubuntu0.24.04.1 amd64 Firmware files used by the kernel module ii nvidia-firmware-580-580.95.05 580.95.05-0ubuntu0.24.04.3 amd64 Firmware files used by the kernel module ii nvidia-kernel-common-580 580.126.09-0ubuntu0.24.04.1 amd64 Shared files used with the kernel module ii nvidia-kernel-source-580-open 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA kernel source package ii nvidia-prime 0.8.17.2 all Tools to enable NVIDIA's Prime ii nvidia-settings 510.47.03-0ubuntu4.24.04.1 amd64 Tool for configuring the NVIDIA graphics driver ii nvidia-utils-580 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA driver support binaries ii screen-resolution-extra 0.18.3ubuntu0.24.04.1 all Extension for the nvidia-settings control panel ii xserver-xorg-video-nvidia-580 580.126.09-0ubuntu0.24.04.1 amd64 NVIDIA binary Xorg driver 4. The log appears on the display after poweroff (It cannot get from the journal log, since the journalctl shows a normal shutdown sequence) [ 30.508386],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 42.538145],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 54.553029],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 66.568029],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 78.609590],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 90.639862],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 102.656009],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 114.664866],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 126.689333],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 128.054027],systemd-shutdown[1]:,"Waiting for process: 453 (systemd-udevd), 529 ((udev-worker))" [ 138.700475],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 150.711651],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 162.722840],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 174.731641],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 184.712106],systemd-udevd[453]:,0000:09:00.0: Worker [529] processing SEQNUM=4075 killed [ 186.738445],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 198.747646],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 210.756531],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 218.060896],systemd-shutdown[1]:,Waiting for process: 529 ((udev-worker)) [ 222.769627],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 234.779623],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 246.789696],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 258.798482],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 270.809636],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 282.818689],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 294.828468],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 306.838691],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 308.204684],shutdown[1]:,Waiting for process: 529 ((udev-worker)) [ 318.847513],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 330.857685],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 342.868638],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 354.879848],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 366.889652],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 378.902638],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 390.912694],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 398.210635],shutdown[1]:,Waiting for process: 529 ((udev-worker)) [ 402.920688],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 414.927531],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 426.939651],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 438.947630],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 450.956469],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 462.966521],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 [ 474.978502],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 291c wait reg 292e [ 478.227813],(sd-umoun[3277]:,Failed to unmount /run/shutdown/mounts/dbe9006f79b67860: Device or resource busy [ 478.235111],shutdown[1]:,"Unable to finalize remaining file systems, ignoring." [ 486.991685],amdgpu 0000:09:00.0:,amdgpu: failed to write reg 1a774 wait reg 1a786 ... ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.17.0-1011-oem 6.17.0-1011.11 ProcVersionSignature: Ubuntu 6.17.0-1011.11-oem 6.17.9 Uname: Linux 6.17.0-1011-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckMismatches: ./casper/initrd ./casper/minimal.standard.live.hotfix.manifest ./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size ./casper/minimal.manifest ./casper/minimal.standard.manifest ./casper/minimal.standard.size ./casper/minimal.hotfix.size ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size ./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest ./casper/minimal.size ./boot/grub/grub.cfg CasperMD5CheckResult: fail Date: Wed Feb 11 06:44:44 2026 DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Dell # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-noble-oem-24.04c-20251022-81 InstallationDate: Installed on 2026-02-11 (0 days ago) InstallationMedia: Ubuntu OEM 24.04.3 LTS "Noble Numbat" - Release amd64 (20251022) SourcePackage: linux-signed-oem-6.17 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-oem-6.17 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble package-from-proposed ** Attachment added: "journal log after cold reboot test" https://bugs.launchpad.net/bugs/2141504/+attachment/5945042/+files/journal.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2141504 Title: Kernel regression from 6.14 to 6.17 affecting poweroff on Dell desktop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-oem-6.17/+bug/2141504/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
