** Description changed:
Running ubuntu-desktop-bootstrap failed due to installer service issues.
The subiquity_server failed to start or create its socket at
/run/subiquity/socket, leading to repeated SocketException connection
errors.
+
+ UI (ubuntu-desktop-bootstrap) fail to produce a useful error message,
+ only getting "Sorry...", Show log is blank.
## LOG
ubuntu@ubuntu:~$ ubuntu-desktop-bootstrap
libEGL warning: failed to get driver name for fd -1
libEGL warning: MESA-LOADER: failed to retrieve device information
libEGL warning: failed to get driver name for fd -1
MESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)
libEGL warning: egl: failed to create dri2 screen
INFO ubuntu_bootstrap: Logging to /var/log/installer/ubuntu_bootstrap.log
Gdk-Message: 07:25:15.061: Unable to load from the cursor theme
INFO flavor_provider: Using default flavor: UbuntuFlavor.ubuntu
INFO subiquity_server: Waiting server up to 90 seconds
ERROR subiquity_server: SocketException: Connection failed (OS Error: No such
file or directory, errno = 2), address = /run/subiquity/socket, port = 0
Gtk-Message: 07:25:15.129: Failed to load module "canberra-gtk-module"
ERROR subiquity_server: SocketException: Connection failed (OS Error: No such
file or directory, errno = 2), address = /run/subiquity/socket, port = 0
ERROR subiquity_server: SocketException: Connection failed (OS Error: No such
file or directory, errno = 2), address = /run/subiquity/socket, port = 0
ERROR subiquity_server: SocketException: Connection failed (OS Error: No such
file or directory, errno = 2), address = /run/subiquity/socket, port = 0
...repeats 84
ERROR subiquity_server: SocketException: Connection failed (OS Error: No
such file or directory, errno = 2), address = /run/subiquity/socket,
port = 0
(ubuntu_bootstrap:7491): Gdk-CRITICAL **: 07:27:47.282:
gdk_device_get_source: assertion 'GDK_IS_DEVICE (device)' failed
(ubuntu_bootstrap:7491): Gdk-CRITICAL **: 07:27:47.837:
gdk_device_get_source: assertion 'GDK_IS_DEVICE (device)' failed
embedder.cc (2575): 'FlutterEngineRemoveView' returned 'kInvalidArguments'.
Remove view info was invalid. The implicit view cannot be removed.
** (ubuntu_bootstrap:7491): WARNING **: 07:27:48.911: Failed to cleanup
compositor shaders, unable to make OpenGL context current
** (ubuntu_bootstrap:7491): WARNING **: 07:27:48.948: Attempted to set
message handler on an FlBinaryMessenger without an engine
** (ubuntu_bootstrap:7491): WARNING **: 07:27:48.948: Attempted to set
message handler on an FlBinaryMessenger without an engine
(ubuntu_bootstrap:7491): GLib-GObject-CRITICAL **: 07:27:48.948: invalid
unclassed pointer in cast to 'FlView'
(ubuntu_bootstrap:7491): GLib-GObject-CRITICAL **: 07:27:48.948: invalid
unclassed pointer in cast to 'GtkWidget'
(ubuntu_bootstrap:7491): Gtk-CRITICAL **: 07:27:48.948:
gtk_widget_queue_draw: assertion 'GTK_IS_WIDGET (widget)' failed
## Hardware
Proxmox virtual machine
Linux ubuntu 6.19.0-6-generic #6-Ubuntu SMP PREEMPT_DYNAMIC Wed Feb 18
15:48:21 UTC 2026 x86_64 GNU/Linux
Distributor ID: Ubuntu
Description: Ubuntu Resolute Raccoon (development branch) snapshot-4
Release: 26.04
Codename: resolute
System:
Host: ubuntu Kernel: 6.19.0-6-generic arch: x86_64 bits: 64
Desktop: GNOME v: 49.2 Distro: Ubuntu 26.04 (Resolute Raccoon)
Machine:
Type: Kvm System: QEMU product: Standard PC (i440FX + PIIX, 1996)
v: pc-i440fx-10.1 serial: N/A
Mobo: N/A model: N/A serial: N/A Firmware: UEFI vendor: Proxmox
distribution of EDK II v: 4.2025.05-2 date: 11/13/2025
CPU:
Info: quad core model: QEMU Virtual version 2.5+ bits: 64 type: MCP cache:
L2: 16 MiB
Speed (MHz): avg: 3696 min/max: N/A cores: 1: 3696 2: 3696 3: 3696 4: 3696
Graphics:
Device-1: driver: bochs-drm v: N/A
Display: unspecified server: X.Org v: 24.1.9 with: Xwayland v: 24.1.9
driver: dri: swrast gpu: bochs-drm resolution: 1280x800~75Hz
API: EGL v: 1.5 drivers: swrast platforms: x11,surfaceless,device
API: OpenGL v: 4.5 vendor: mesa v: 25.3.3-1ubuntu1 renderer: llvmpipe
(LLVM 21.1.8 128 bits)
Info: Tools: api: eglinfo,glxinfo x11: xdriinfo, xdpyinfo, xprop, xrandr
Audio:
Message: No device data found.
API: ALSA v: k6.19.0-6-generic status: kernel-api
Network:
Device-1: Intel 82371AB/EB/MB PIIX4 ACPI type: network bridge
driver: piix4_smbus
Device-2: Red Hat Virtio network driver: virtio-pci
IF: ens18 state: up speed: -1 duplex: unknown mac: bc:24:11:29:9e:a1
Drives:
Local Storage: total: 32 GiB used: 0 KiB (0.0%)
ID-1: /dev/sda vendor: QEMU model: HARDDISK size: 32 GiB
Partition:
ID-1: / size: 5.71 GiB used: 540.4 MiB (9.2%) fs: overlay source: ERR-102
Swap:
Alert: No swap data was found.
Sensors:
Src: lm-sensors+/sys Message: No sensor data found using /sys/class/hwmon
or lm-sensors.
Info:
Memory: total: 11.74 GiB available: 11.42 GiB used: 3.31 GiB (29.0%)
Processes: 258 Uptime: 42m Shell: Bash inxi: 3.3.40
+
+
+
+ ## snap.ubuntu-desktop-bootstrap.subiquity-server.service
+
+
+ Feb 27 07:19:29 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Scheduled restart job,
restart counter is at 48.
+ Feb 27 07:19:29 ubuntu systemd[1]: Started
snap.ubuntu-desktop-bootstrap.subiquity-server.service - Service for snap
application ubuntu-desktop-bootstrap.subiquity-server.
+ Feb 27 07:19:29 ubuntu -m[6179]: i18n file is
/snap/ubuntu-desktop-bootstrap/507/bin/subiquity/subiquitycore/i18n.py
+ Feb 27 07:19:29 ubuntu -m[6179]: Final localedir is
/snap/ubuntu-desktop-bootstrap/share/locale
+ Feb 27 07:19:29 ubuntu -m[6179]: switch_language en_US
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
Traceback (most recent call last):
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File "<frozen runpy>", line 198, in _run_module_as_main
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File "<frozen runpy>", line 88, in _run_code
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/bin/subiquity/subiquity/cmd/server.py",
line 26, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from subiquity.server.controllers.filesystem import set_user_error_reportable
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/bin/subiquity/subiquity/server/controllers/__init__.py",
line 20, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from .drivers import DriversController
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/bin/subiquity/subiquity/server/controllers/drivers.py",
line 22, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from subiquity.server.apt import OverlayCleanupError
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/bin/subiquity/subiquity/server/apt.py",
line 30, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from curtin.commands.extract import AbstractSourceHandler
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/lib/python3.12/site-packages/curtin/commands/extract.py",
line 15, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from curtin import util
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
File
"/snap/ubuntu-desktop-bootstrap/507/lib/python3.12/site-packages/curtin/util.py",
line 24, in <module>
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
from curtin.vendor.cpython.platform import parse_os_release
+ Feb 27 07:19:31 ubuntu ubuntu-desktop-bootstrap.subiquity-server[6179]:
ModuleNotFoundError: No module named 'curtin.vendor'
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Main process exited,
code=exited, status=1/FAILURE
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Failed with result
'exit-code'.
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Consumed 1.517s CPU
time over 1.724s wall clock time, 34.5M memory peak.
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Scheduled restart job,
restart counter is at 49.
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Start request repeated
too quickly.
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Failed with result
'exit-code'.
+ Feb 27 07:19:31 ubuntu systemd[1]: Failed to start
snap.ubuntu-desktop-bootstrap.subiquity-server.service - Service for snap
application ubuntu-desktop-bootstrap.subiquity-server.
+ Feb 27 07:19:31 ubuntu systemd[1]:
snap.ubuntu-desktop-bootstrap.subiquity-server.service: Consumed 1.517s CPU
time over 229ms wall clock time, 34.5M memory peak.
** Also affects: subiquity (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2142826
Title:
Fail to start correctly, error: "subiquity_server: SocketException:
Connection failed (OS Error: No such file or directory, errno = 2),
address = /run/subiquity/socket, port = 0"
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-desktop-provision/+bug/2142826/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs