Public bug reported:
won't allow system upgrade and my nvidia driver unable to install
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.17.0-14-generic 6.17.0-14.14~24.04.1
ProcVersionSignature: Ubuntu 6.17.0-14.14~24.04.1-generic 6.17.9
Uname: Linux 6.17.0-14-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bora 3637 F.... wireplumber
/dev/snd/seq: bora 3632 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Fri Mar 13 11:22:38 2026
ErrorMessage: installed linux-image-6.17.0-14-generic package pre-removal
script subprocess returned error exit status 1
InstallationDate: Installed on 2024-07-25 (596 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. Precision 5550
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-14-generic
root=UUID=1ce87dfa-8f66-40e9-a7f2-0fc211ec5928 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-hwe-6.17
Title: package linux-image-6.17.0-14-generic 6.17.0-14.14~24.04.1 failed to
install/upgrade: installed linux-image-6.17.0-14-generic package pre-removal
script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2025
dmi.bios.release: 1.40
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.40.0
dmi.board.name: 09RKCG
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.40.0:bd11/26/2025:br1.40:svnDellInc.:pnPrecision5550:pvr:rvnDellInc.:rn09RKCG:rvrA03:cvnDellInc.:ct10:cvr:sku097E:
dmi.product.family: Precision
dmi.product.name: Precision 5550
dmi.product.sku: 097E
dmi.sys.vendor: Dell Inc.
** Affects: linux-hwe-6.17 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2144304
Title:
package linux-image-6.17.0-14-generic 6.17.0-14.14~24.04.1 failed to
install/upgrade: installed linux-image-6.17.0-14-generic package pre-
removal script subprocess returned error exit status 1
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