Public bug reported:

software updater failed on Dell xps-13 with oem Unbuntu 24.04 LTS

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-6.17.0-1017-oem 6.17.0-1017.17
ProcVersionSignature: Ubuntu 6.17.0-1012.12-oem 6.17.9
Uname: Linux 6.17.0-1012-oem x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rht        3127 F.... pipewire
                      rht        3135 F.... wireplumber
 /dev/snd/seq:        rht        3127 F.... pipewire
CRDA: N/A
CasperMD5CheckMismatches: ./.disk/casper-uuid-oem ./casper/initrd 
./casper/vmlinuz ./casper/minimal.standard.live.hotfix.manifest 
./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size 
./casper/minimal.manifest ./casper/minimal.standard.manifest 
./casper/minimal.standard.size ./casper/minimal.hotfix.size 
./casper/minimal.standard.live.hotfix.squashfs 
./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size 
./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest 
./casper/minimal.size ./boot/grub/grub.cfg
CasperMD5CheckResult: fail
Date: Wed Apr  1 16:26:05 2026
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for Ubuntu 24.04 for Dell
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-noble-oem-24.04b-proposed-20241224-151
ErrorMessage: installed linux-headers-6.17.0-1017-oem package post-installation 
script subprocess returned error exit status 11
InstallationDate: Installed on 2026-03-27 (6 days ago)
InstallationMedia: Ubuntu OEM 24.04.1 LTS "Noble Numbat" - Release amd64 
(20241223)
IwConfig:
 lo        no wireless extensions.
 
 wlp0s20f3  no wireless extensions.
MachineType: Dell Inc. XPS 13 9350
ProcFB: 0 xedrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1012-oem 
root=UUID=c9064096-24a1-4537-a76a-24a86c4c7213 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-oem-6.17
Title: package linux-headers-6.17.0-1017-oem 6.17.0-1017.17 failed to 
install/upgrade: installed linux-headers-6.17.0-1017-oem package 
post-installation script subprocess returned error exit status 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/29/2025
dmi.bios.release: 1.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 05FK56
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.22
dmi.modalias: 
dmi:bvnDellInc.:bvr1.18.0:bd12/29/2025:br1.18:efr1.22:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn05FK56:rvrA00:cvnDellInc.:ct10:cvr:sku0CC9:
dmi.product.family: XPS
dmi.product.name: XPS 13 9350
dmi.product.sku: 0CC9
dmi.sys.vendor: Dell Inc.

** Affects: linux-oem-6.17 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package noble

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https://bugs.launchpad.net/bugs/2147057

Title:
  package linux-headers-6.17.0-1017-oem 6.17.0-1017.17 failed to
  install/upgrade: installed linux-headers-6.17.0-1017-oem package post-
  installation script subprocess returned error exit status 11

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