Public bug reported:
Ubuntu release:
Ubuntu 24.04.4 LTS
Affected package:
linux-restricted-modules-hwe-6.17
(binary package involved: linux-modules-nvidia-580-generic-hwe-24.04)
Hardware:
- Lenovo LOQ 17i Gen 10
- Intel CPU
- Hybrid graphics: Intel iGPU + NVIDIA GeForce RTX 5060 Laptop GPU
- Secure Boot enabled
Problem:
On this system, Ubuntu recommends the NVIDIA 580 open driver path, but
installation/upgrade fails with dependency/configuration errors and the NVIDIA
stack does not become usable.
The error shown is:
package linux-modules-nvidia-580-generic-hwe-24.04 (not installed) failed to
install/upgrade: dependency problems - leaving unconfigured
What I expected to happen:
- The recommended NVIDIA driver packages should install cleanly
- The system should reboot normally into a graphical session
- nvidia-smi should detect the RTX 5060 Laptop GPU
- PRIME/offload should work on this hybrid Intel/NVIDIA laptop
What happened instead:
- linux-modules-nvidia-580-generic-hwe-24.04 failed to install/upgrade
- dependency problems left packages unconfigured
- nvidia-smi did not detect the GPU correctly
- PRIME/offload was not working
- after the driver change, graphical boot became unstable on newer HWE kernels
Observed kernels during testing:
- 6.17.0-14-generic
- 6.17.0-19-generic
Additional details:
This laptop uses NVIDIA Blackwell graphics (RTX 5060 Laptop) in a hybrid
Intel/NVIDIA configuration with Secure Boot enabled. The issue appears when
trying to use the Ubuntu-recommended NVIDIA path on Ubuntu 24.04.4 LTS with HWE
6.17. After the failed install/upgrade, the system could become unable to reach
a stable graphical desktop.
Workaround / recovery:
I recovered by booting the older stable kernel (6.17.0-14-generic), cleaning up
the broken NVIDIA package state, and removing NVIDIA again. The machine is
currently stable only with Intel graphics; the RTX 5060 is not usable.
Commands whose output should already be attached by apport or can be useful:
- lsb_release -rd
- uname -r
- mokutil --sb-state
- ubuntu-drivers devices
- apt-cache policy linux-restricted-modules-hwe-6.17
- apt-cache policy linux-modules-nvidia-580-generic-hwe-24.04
- dpkg -l | grep -E 'nvidia|linux-modules-nvidia'
- journalctl -b -p err | grep -i nvidia
- nvidia-smi
- xrandr --listproviders
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-580-generic-hwe-24.04 (not installed)
ProcVersionSignature: Ubuntu 6.17.0-14.14~24.04.1-generic 6.17.9
Uname: Linux 6.17.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Mar 30 07:01:45 2026
ErrorMessage: problemas de dependencias - se deja sin configurar
InstallationDate: Installed on 2026-03-29 (4 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.5
apt 2.8.3
SourcePackage: linux-restricted-modules-hwe-6.17
Title: package linux-modules-nvidia-580-generic-hwe-24.04 (not installed)
failed to install/upgrade: problemas de dependencias - se deja sin configurar
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-restricted-modules-hwe-6.17 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2147070
Title:
package linux-modules-nvidia-580-generic-hwe-24.04 (not installed)
failed to install/upgrade: problemas de dependencias - se deja sin
configurar
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