apport information
** Also affects: systemd (Ubuntu)
Importance: Undecided
Status: New
** Tags added: apport-collected resolute wayland-session
** Description changed:
- There are ACPI errors showing in dmesg but they have been there for 4
- years and I'm using the latest released BIOS, also 26.04 was suspending
- fine until recently it turns off the screen and freeze the laptop until
- I hard reset from the power button.
+ There are ACPI errors showing in dmesg but they have been there for 4 years
and I'm using the latest released BIOS, also 26.04 was suspending fine until
recently it turns off the screen and freeze the laptop until I hard reset from
the power button.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.33.1-0ubuntu7
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: neo 6701 F.... pipewire
+ neo 6725 F.... wireplumber
+ /dev/snd/seq: neo 6701 F.... pipewire
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 26.04
+ InstallationDate: Installed on 2025-05-18 (326 days ago)
+ InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
+ MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG
+ NonfreeKernelModules: zfs nvidia_modeset nvidia
+ Package: systemd 259.5-0ubuntu2
+ PackageArchitecture: amd64
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-7.0.0-12-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash
plymouth.ignore-serial-consoles mem_sleep_default=deep
resume=/dev/mapper/ubuntu--vg-ubuntu--lv resume_offset=15783936
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
+ ProcVersionSignature: Ubuntu 7.0.0-12.12-generic 7.0.0-rc6
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ SystemdFailedUnits:
+ Error: command ['systemctl', 'status', '--full', '●'] failed with exit code
4: Invalid unit name "●" escaped as "\xe2\x97\x8f" (maybe you should use
systemd-escape?).
+ Unit \xe2\x97\x8f.service could not be found.
+ Tags: resolute wayland-session
+ Uname: Linux 7.0.0-12-generic x86_64
+ UpgradeStatus: Upgraded to resolute on 2026-03-12 (28 days ago)
+ UserGroups: adm cdrom dip docker libvirt lpadmin lxd ollama plugdev render
sudo users vboxusers video
+ _MarkForUpload: True
+ dmi.bios.date: 04/22/2022
+ dmi.bios.release: 5.19
+ dmi.bios.vendor: American Megatrends International, LLC.
+ dmi.bios.version: UX435EG.315
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX435EG
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:pfaZenBook:
+ dmi.product.family: ZenBook
+ dmi.product.name: ZenBook UX435EG_UX435EG
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ mtime.conffile..etc.systemd.journald.conf: 2026-03-25T08:45:24.768596
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2147620/+attachment/5959939/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/2147620
Title:
systemctl reboot/suspend not working
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