Public bug reported:
I have a Thinkpad T490 and a Lenovo Thunderbolt 3 Gen 2 dock connected
to another monitor.
The secondary monitor will randomly go blank and the hibernate while
Ubuntu thinks it's still active. I have to fix it by disconnecting the
dock from the PC and reconnecting it.
This is a bug that has come and gone ever since I got this computer in
2020 and now it's back.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: xorg 1:7.7+26ubuntu1
ProcVersionSignature: Ubuntu 7.0.0-15.15-generic 7.0.0
Uname: Linux 7.0.0-15-generic x86_64
ApportVersion: 2.34.0-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed May 13 11:19:47 2026
DistUpgraded: 2026-04-24 13:13:55,363 WARNING No regular users with home
directories found
DistroCodename: resolute
DistroVariant: ubuntu
DkmsStatus:
v4l2loopback/0.15.3, 6.17.0-22-generic, x86_64: installed (Original modules
exist)
v4l2loopback/0.15.3, 7.0.0-14-generic, x86_64: installed
v4l2loopback/0.15.3, 7.0.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation WhiskeyLake-U GT2 [UHD Graphics 620] [8086:3ea0] (rev 02)
(prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:2279]
InstallationDate: Installed on 2021-08-27 (1720 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: LENOVO 20N3S6KE00
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-15-generic
root=UUID=9cfae7dd-05f0-4336-956a-a1e3f18b751a ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to resolute on 2026-04-24 (19 days ago)
dmi.bios.date: 07/03/2025
dmi.bios.release: 1.84
dmi.bios.vendor: LENOVO
dmi.bios.version: N2IETA6W (1.84 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20N3S6KE00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.26
dmi.modalias:
dmi:bvnLENOVO:bvrN2IETA6W(1.84):bd07/03/2025:br1.84:efr1.26:svnLENOVO:pn20N3S6KE00:pvrThinkPadT490:rvnLENOVO:rn20N3S6KE00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20N3_BU_Think_FM_ThinkPadT490:pfaThinkPadT490:
dmi.product.family: ThinkPad T490
dmi.product.name: 20N3S6KE00
dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490
dmi.product.version: ThinkPad T490
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.131-1
version.libgl1-mesa-dri: libgl1-mesa-dri 26.0.3-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.22-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1build1
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute ubuntu wayland-session
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https://bugs.launchpad.net/bugs/2152536
Title:
Second display keeps going blank
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