Public bug reported:
thunderbird failed to convert to snap while trying to upgrade from 22.04
to 24.04
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:140.7.1+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-117.117~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-117-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pjm 3059 F.... pulseaudio
/dev/snd/controlC1: pjm 3059 F.... pulseaudio
/dev/snd/controlC2: pjm 3059 F.... pulseaudio
BuildID: 20260123195141
CasperMD5CheckMismatches:
./pool/restricted/n/nvidia-graphics-drivers-470/libnvidia-gl-470_470.141.03-0ubuntu0.22.04.1_amd64.deb
CasperMD5CheckResult: fail
Channel: Unavailable
Date: Tue May 19 14:28:28 2026
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2023-06-06 (1079 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
IpRoute:
default via 192.168.67.1 dev eno1 proto dhcp metric 100
default via 192.168.67.1 dev eno1 proto dhcp src 192.168.67.22 metric 100
169.254.0.0/16 dev eno1 scope link metric 1000
192.168.67.0/24 dev eno1 proto kernel scope link src 192.168.67.22 metric 100
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
MachineType: LENOVO 30D1000TUS
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.6
apt 2.8.3
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:140.7.1+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: Upgraded to noble on 2026-05-19 (0 days ago)
dmi.bios.date: 04/10/2024
dmi.bios.release: 1.119
dmi.bios.vendor: LENOVO
dmi.bios.version: M1VKT77A
dmi.board.name: 314F
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN 3305306527224
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.23
dmi.modalias:
dmi:bvnLENOVO:bvrM1VKT77A:bd04/10/2024:br1.119:efr1.23:svnLENOVO:pn30D1000TUS:pvrThinkStationP330:rvnLENOVO:rn314F:rvrSDK0J40697WIN3305306527224:cvnLENOVO:ct3:cvrNone:skuLENOVO_MT_30D1_BU_Think_FM_ThinkStationP330:
dmi.product.family: ThinkStation P330
dmi.product.name: 30D1000TUS
dmi.product.sku: LENOVO_MT_30D1_BU_Think_FM_ThinkStation P330
dmi.product.version: ThinkStation P330
dmi.sys.vendor: LENOVO
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2153273
Title:
package thunderbird 1:140.7.1+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script
subprocess returned error exit status 1
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