Public bug reported:
Firefox died in mid of work
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: firefox 151.0.2+build1-0ubuntu0.24.04.1~mt1
Uname: Linux 6.8.12-1021-tegra aarch64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: arm64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gorazdh 3358 F.... wireplumber
/dev/snd/controlC0: gorazdh 3358 F.... wireplumber
BuildID: 20260525130955
CasperMD5json:
{
"result": "skip"
}
Channel: Unavailable
Date: Mon Jun 8 13:37:50 2026
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2025-07-02 (341 days ago)
InstallationMedia: Ubuntu-Server 24.04.3 LTS "Noble Numbat" - Release arm64
(20250806.1)
IpRoute:
default via 192.168.1.1 dev wlP1p1s0 proto dhcp src 192.168.1.13 metric 600
default via 192.168.55.100 dev l4tbr0 metric 32766 linkdown
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
192.168.1.0/24 dev wlP1p1s0 proto kernel scope link src 192.168.1.13 metric
600
192.168.55.0/24 dev l4tbr0 proto kernel scope link src 192.168.55.1 linkdown
MachineType: NVIDIA NVIDIA Jetson Orin Nano Developer Kit
NoProfiles: True
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: /usr/bin/python3.12, Python 3.12.3, python-is-python3, 3.11.4-1
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 151.0.2+build1-0ubuntu0.24.04.1~mt1 failed to
install/upgrade: new firefox package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/01/2026
dmi.bios.release: 0.0
dmi.bios.vendor: EDK II
dmi.bios.version: 39.2.0-gcid-45755727
dmi.board.asset.tag: 699-13767-0005-300 W.1
dmi.board.name: Jetson
dmi.board.vendor: NVIDIA
dmi.board.version: Not Specified
dmi.chassis.asset.tag: 699-13767-0005-300 W.1
dmi.chassis.type: 1
dmi.chassis.vendor: NVIDIA
dmi.chassis.version: Unknown
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvnEDKII:bvr39.2.0-gcid-45755727:bd06/01/2026:br0.0:efr0.0:svnNVIDIA:pnNVIDIAJetsonOrinNanoDeveloperKit:pvrNotSpecified:rvnNVIDIA:rnJetson:rvrNotSpecified:cvnNVIDIA:ct1:cvrUnknown:skuUnknown:
dmi.product.family: Unknown
dmi.product.name: NVIDIA Jetson Orin Nano Developer Kit
dmi.product.sku: Unknown
dmi.product.version: Not Specified
dmi.sys.vendor: NVIDIA
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-package arm64 noble
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https://bugs.launchpad.net/bugs/2155851
Title:
package firefox 151.0.2+build1-0ubuntu0.24.04.1~mt1 failed to
install/upgrade: new firefox package pre-installation script
subprocess returned error exit status 1
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