Public bug reported:
Title: NVIDIA GT 730 Broken by Driver Upgrade on Ubuntu 22.04
**Ubuntu Version:** Ubuntu 22.04 LTS
**GPU:** NVIDIA GeForce GT 730 (GK208B)
**Kernel:** 6.8.0-124-generic
### Problem
After installing system updates, my display resolution dropped to a very
low value and could no longer be changed through the desktop settings.
Running:
```bash
nvidia-smi
```
returned:
```text
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver.
```
### Investigation
The system detected the GPU correctly:
```bash
ubuntu-drivers devices
```
reported:
```text
model : GK208B [GeForce GT 730]
driver : nvidia-driver-390 - recommended
```
However, the installed packages were:
```text
nvidia-driver-470
nvidia-driver-535
```
The kernel log showed:
```text
NVRM: The NVIDIA GeForce GT 730 GPU installed in this system is
NVRM: supported through the NVIDIA 470.xx Legacy drivers.
NVRM: The 535.309.01 NVIDIA driver will ignore this GPU.
NVRM: No NVIDIA GPU found.
```
As a result, the NVIDIA driver failed to load and Ubuntu fell back to a
basic graphics mode with reduced resolution.
### Resolution
The issue was resolved by:
1. Removing the 535 driver packages.
2. Installing `nvidia-driver-470-server`.
3. Rebooting.
After reboot:
```bash
nvidia-smi
```
correctly detected the GT 730 and normal display resolution was
restored.
### Expected Behavior
Systems with legacy NVIDIA GPUs such as the GeForce GT 730 should not be
upgraded automatically to a driver branch that explicitly does not
support the installed hardware.
The package manager should either:
* keep the system on a supported legacy driver branch, or
* clearly warn the user before installing an incompatible driver.
### Impact
The update left the system without a functioning NVIDIA driver and with
severely reduced display capabilities. Less experienced users may have
difficulty diagnosing and recovering from this situation. More concrete:
Without help from ChatGPT my system would have been lost.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-drivers-common 1:0.9.6.2~0.22.04.11
ProcVersionSignature: Ubuntu 6.8.0-124.124~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-124-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME-Flashback:GNOME
Date: Tue Jun 9 11:17:19 2026
InstallationDate: Installed on 2023-05-14 (1121 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-drivers-common
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu-drivers-common (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2156023
Title:
NVIDIA GT 730 Broken by Driver Upgrade on Ubuntu 22.04
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/2156023/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs