Hello Sudhakar Verma, Thank you again for the support. I have run the smartctl command again, and the response was the same. Then, I ran sudo smartctl -x /dev/sda. Some errors meet. The complete log is attached.
SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 3 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 5 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000d 2 0 Non-CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 618 Vendor specific Em sex., 12 de jun. de 2026 às 02:25, Sudhakar Verma < [email protected]> escreveu: > Can you see that > > [39763.736556] ata1.00: status: { DRDY ERR } > [39763.736564] ata1.00: error: { UNC } > [39763.750578] ata1.00: configured for UDMA/133 > [39763.750817] sd 0:0:0:0: [sda] tag#21 FAILED Result: hostbyte=DID_OK > driverbyte=DRIVER_OK cmd_age=3s > [39763.750827] sd 0:0:0:0: [sda] tag#21 Sense Key : Medium Error [current] > [39763.750835] sd 0:0:0:0: [sda] tag#21 Add. Sense: Unrecovered read error > - auto reallocate failed > [39763.750845] sd 0:0:0:0: [sda] tag#21 CDB: Read(10) 28 00 37 75 b0 80 00 > 00 08 00 > [39763.750851] I/O error, dev sda, sector 930459776 op 0x0:(READ) flags > 0x800000 phys_seg 1 prio class 2 > > something like this comes in dmesg when you run apt update? > > In the dmesg attached I can see a few instances of this > > ** Information type changed from Private Security to Public > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2155979 > > Title: > Crash in ubuntu-manager. Fail in update it from the cache. > > Status in update-manager package in Ubuntu: > New > > Bug description: > I sent the logout from ubuntu-bug update-manager reported the bug > through the terminal. > > (update-manager:164653): dconf-WARNING **: 19:34:25.409: failed to > commit changes to dconf: Falha ao executar processo filho “dbus- > launch” (Arquivo ou diretório inexistente) > > (update-manager:164653): dconf-WARNING **: 19:34:25.409: failed to > commit changes to dconf: Falha ao executar processo filho “dbus- > launch” (Arquivo ou diretório inexistente) > > (update-manager:164653): libunity-CRITICAL **: 19:34:25.421: file > unity-launcher.c: line 1646: unexpected error: Falha ao executar > processo filho “dbus-launch” (Arquivo ou diretório inexistente) > (g-exec-error-quark, 8) > > (update-manager:164653): libunity-CRITICAL **: 19:34:25.421: > unity_launcher_entry_dbus_impl_construct: assertion 'conn != NULL' > failed > > (update-manager:164653): libunity-CRITICAL **: 19:34:25.430: > unity-inspector.vala:96: Unable to connect to session bus: Falha ao > executar processo filho “dbus-launch” (Arquivo ou diretório inexistente) > warning: could not initiate dbus > Traceback (most recent call last): > File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", > line 257, in refresh_cache > self._check_oem_metapackages() > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^ > File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", > line 379, in _check_oem_metapackages > pkgs = UbuntuDrivers.detect.system_device_specific_metapackages( > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^ > apt_cache=self.cache._cache > ^^^^^^^^^^^^^^^^^^^^^^^^^^^ > ).keys() > ^ > File "/usr/lib/python3/dist-packages/UbuntuDrivers/detect.py", line > 949, in system_device_specific_metapackages > modalias_map = apt_cache_modalias_map(apt_cache) > File "/usr/lib/python3/dist-packages/UbuntuDrivers/detect.py", line > 302, in apt_cache_modalias_map > if not _check_video_abi_compat(apt_cache, package): > ~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^ > File "/usr/lib/python3/dist-packages/UbuntuDrivers/detect.py", line > 215, in _check_video_abi_compat > depcache = apt_pkg.DepCache(apt_cache) > apt_pkg.Error: E:Erro de leitura - read (5: Erro de entrada/saída) > > (update-manager:164653): GLib-GIO-CRITICAL **: 19:35:31.675: > g_task_propagate_value: assertion 'task->result_set' failed > Traceback (most recent call last): > File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", > line 297, in cache_refreshed > task_returned, task_result = task.propagate_value() > ~~~~~~~~~~~~~~~~~~~~^^ > TypeError: Invalid type > > During handling of the above exception, another exception occurred: > > Traceback (most recent call last): > File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", > line 310, in cache_refreshed > if e.matches(IO_ERR_QUARK, Gio.IOErrorEnum.FAILED): > ^^^^^^^^^ > AttributeError: 'TypeError' object has no attribute 'matches' > > ProblemType: Bug > DistroRelease: Ubuntu 26.04 > Package: update-manager 1:26.04.5 > ProcVersionSignature: Ubuntu 7.0.0-22.22-generic 7.0.0 > Uname: Linux 7.0.0-22-generic x86_64 > ApportVersion: 2.34.0-0ubuntu2 > Architecture: amd64 > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Mon Jun 8 19:39:05 2026 > GsettingsChanges: > b'com.ubuntu.update-manager' b'first-run' b'false' > b'com.ubuntu.update-manager' b'launch-count' b'8' > b'com.ubuntu.update-manager' b'launch-time' b'int64 1780957983' > InstallationDate: Installed on 2026-05-25 (14 days ago) > InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 > (20260423.1) > PackageArchitecture: all > ProcEnviron: > LANG=pt_BR.UTF-8 > PATH=(custom, no user) > SHELL=/bin/bash > TERM=xterm-256color > XDG_RUNTIME_DIR=<set> > SourcePackage: update-manager > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2155979/+subscriptions > > -- ############################################## Prof. Dr. Sergio Ricardo de Lazaro State University of Ponta Grossa Campus Uvaranas - Ponta Grossa - PR - Brasil Av. Carlos Cavalcanti, 4748 - CEP 84030-900 Phone: +55 42 3220 3731 Res. ID: http://www.researcherid.com/rid/C-4704-2018 ORCID: http://orcid.org/0000-0001-9753-7936 Publons: https://publons.com/a/1288887 ############################################### ** Attachment added: "smart-analysis.log" https://bugs.launchpad.net/bugs/2155979/+attachment/5977467/+files/smart-analysis.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2155979 Title: Crash in ubuntu-manager. Fail in update it from the cache. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2155979/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
