Public bug reported: Im installing request-tracker5 and have found that everything works except the rich text editor, which seems to be based on CKEditor. The rich text editor appears, but I cant interact with it. I didn't find a useful log on the server side, but I got this error log from the browser console:
Uncaught TypeError: can't access property "hasFocus", g is undefined
showBlock
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1373
d
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1357
execute
https://tiket.nawan.my.id/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1281
s
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1281
addFunction
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:621
callFunction
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:621
onclick https://tiket.example.com/Ticket/Create.html:1
squished-e576d2f561adec574fc6274c15060541.js:1373:325
showBlock
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1373
d
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1357
execute
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1281
s
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:1281
addFunction
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:621
callFunction
https://tiket.example.com/NoAuth/js/squished-e576d2f561adec574fc6274c15060541.js:621
onclick https://tiket.example.com/Ticket/Create.html:1
Disabling rich text editor seems to fix this issue but it mean i can't
write in rich text anymore.
Additional Information:
Description: Ubuntu 24.04.4 LTS
Release: 24.04
request-tracker5:
Installed: 5.0.5+dfsg-2ubuntu0.1~esm1
Candidate: 5.0.5+dfsg-2ubuntu0.1~esm1
Version table:
*** 5.0.5+dfsg-2ubuntu0.1~esm1 510
510 https://esm.ubuntu.com/apps/ubuntu noble-apps-security/main arm64
Packages
100 /var/lib/dpkg/status
5.0.5+dfsg-2 500
500 http://mirror.hashy0917.net/ubuntu-ports noble/universe arm64
Packages
** Affects: request-tracker5 (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2157884
Title:
CKEditor is broken
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