Public bug reported:
Description: Ubuntu 26.04 LTS
Release: 26.04
At first BT just wouldn't stay connected. So I found out running
sudo apt install --reinstall bluetooth bluez
Was a temp fix. Upon connecting a usb dongle headset GSP 370 the BT
headset would later on have no audio. Despite switching to it and trying
to change the volume and seeing it receive the volume in the audio
panel.
Running:
Stop bluetooth service: sudo service bluetooth stop
Enable uinput module: sudo modprobe uinput
Start bluetooth service back again: sudo service bluetooth start
That should fix the issue temporarily, until restart. To fix it
permanently, run:
echo 'uinput' | sudo tee -a /etc/modules
Fixed it which I found from a post in 2010
https://askubuntu.com/questions/6642/buttons-on-my-bluetooth-headset-
arent-working?rq=1#
The gsp 370 also suffers from this now but I don't know what command to
run to fix this.
This issue persisted from Mint -> to Unbuntu -> Kubuntu. So I don't
think it was something I did when installing. These devices also worked
fine in windows and the BT headset works fine with my phone.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 7.0.0-28.28-generic 7.0.12
Uname: Linux 7.0.0-28-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Tue Jul 28 16:22:29 2026
InstallationDate: Installed on 2026-07-23 (6 days ago)
InstallationMedia: Kubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423)
MachineType: Micro-Star International Co., Ltd. MS-7E62
PackageArchitecture: all
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2025
dmi.bios.release: 5.35
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1.A20
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MPG B850 EDGE TI WIFI (MS-7E62)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.A20:bd03/12/2025:br5.35:svnMicro-StarInternationalCo.,Ltd.:pnMS-7E62:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMPGB850EDGETIWIFI(MS-7E62):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:pfaTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7E62
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
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https://bugs.launchpad.net/bugs/2162015
Title:
Issue with audio from BT and issue with audio from usb dongle wireless
headsets
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