** Description changed:

  I use a Dell Pro 13 Plus 2-in-1 to take notes using xournalpp. I noticed
  that, if I connect an external screen with the HDMI cable, the pen
  starts working intermittently and I can see a long list of messages in
  dmesg like the following:
  
  [Fri Aug 14 13:48:42 2026] wacom 0018:056A:4A64.0001:
  wacom_wac_queue_insert: kfifo has filled, starting to drop events
  
  If I disconnect the HDMI cable, the pen starts working again as
  expected. I have also tried to connect the external screen through the
  usb-c port and an adapter (using the same HDMI cable and the same
  external screen), and the problem does not occur in this case. During
  these tests I have disconnected any other electronic devices (such as
  ear pods and external keyboard). I have also tried with and without the
- power adapter, and exactly the same issue occurs.
+ power adapter, and exactly the same issue occurs. Also, the pen was
+ fully charged during these tests.
  
  Expected behavior: the pen should work the same way with and without the
  HDMI cable plugged in.
  
  Below I list information of my system according to the instructions
  
  > lsb_release -rd
  Description:  Ubuntu 26.04 LTS
  Release:      26.04
  
  > apt-cache policy libwacom-common
  libwacom-common:
    Installed: 2.18.0-1
    Candidate: 2.18.0-1
    Version table:
   *** 2.18.0-1 500
          500 http://archive.ubuntu.com/ubuntu resolute/main amd64 Packages
          500 http://archive.ubuntu.com/ubuntu resolute/main i386 Packages
          100 /var/lib/dpkg/status
  
  > apt-cache policy libwacom9:amd64
  libwacom9:
    Installed: 2.18.0-1
    Candidate: 2.18.0-1
    Version table:
   *** 2.18.0-1 500
          500 http://archive.ubuntu.com/ubuntu resolute/main amd64 Packages
          100 /var/lib/dpkg/status

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2163483

Title:
  Pen works intermittently when HDMI cable connected

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libwacom/+bug/2163483/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to