Additional investigation since my previous report:

I recovered the complete kernel journal for the affected 2026-08-14
boot.

At 19:19:35 the Intel xHCI controller 0000:00:14.0 emitted seven messages of
the form:

    Event dma ... for ep 5 status 1 not part of TD ...

followed immediately by:

    xhci_hcd 0000:00:14.0: WARNING: Host System Error

In the same second DMAR reported:

    DMAR: [DMA Read NO_PASID] Request device [00:14.0]
    fault addr 0x400ff78e000
    [fault reason 0x04] Access beyond MGAW

USB-attached storage immediately began returning:

    hostbyte=DID_ERROR driverbyte=DRIVER_OK

and USB fallout followed.

This matches the observed failure: external USB keyboard and mouse stopped
producing input, physically disconnected devices remained stale in USB
enumeration, and the external display froze.

At 19:38:35 I manually unbound xHCI 0000:00:14.0. Rebinding it at 19:38:38
recreated the buses and USB devices began enumerating normally. This restored
the external USB keyboard/mouse and the frozen external display.

The laptop's built-in keyboard is not USB; it is an AT Raw Set 2 keyboard on
i8042/serio0. It remained nonfunctional after the xHCI reset. An atkbd
unbind/rebind re-registered it but did not restore usable input. A full reboot
restored it.

There were also repeated correctable PCIe AER Data Link Layer errors on NVMe
10000:e1:00.0, including BadTLP/BadDLLP, clustered shortly before the xHCI
failure. I am not claiming those caused the xHCI failure, but they may be
relevant to a broader PCIe/IOMMU/platform problem.

I have since upgraded the ASUS G814JVR firmware from BIOS 320 to BIOS
322.

During that work I independently confirmed multiple firmware ACPI namespace
defects, including a DSDT <-> INTEL xh_rplsb SSDT collision which reproduces
the boot-time:

    \_SB.PC00.XHCI.RHUB.HSxx._UPC/_PLD
    AE_ALREADY_EXISTS

errors.

The same ACPI defects remain with BIOS 322, and the implicated XHCI SSDT is
byte-for-byte identical between BIOS 320 and 322. Upstream ACPICA 20260408
also reproduces the firmware namespace collisions.

I have filed that ACPI/firmware issue separately as:

    Bug #[2163555]

I am cross-referencing it here because it concerns the same 00:14.0/XHCI
platform, but I am NOT claiming that the ACPI namespace defect has been proven
to cause this runtime xHCI Host System Error.

The key runtime signature in this bug remains:

    xHCI Event DMA/TD mismatch
        ->
    xHCI Host System Error
        ->
    DMAR DMA-read fault for device 00:14.0, "Access beyond MGAW"
        ->
    USB/storage/input failure

Does this signature suggest an xHCI controller/driver issue, an IOMMU/DMA
mapping problem, or a broader platform/firmware failure?

System is currently Ubuntu 26.04 LTS with
7.0.0-29-generic / Ubuntu 7.0.0-29.29-generic.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2163551

Title:
  Intel Raptor Lake xHCI stalls with stale USB devices; USB input and
  external display freeze, i8042 keyboard also stops responding

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2163551/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to