Public bug reported: [Summary]
The devices fails on suspend-time-check tests because it takes too long to resume from sleep state. Test logs: ================================================= Average time to enter sleep state: 9.2040 seconds ================================================= ================================================= Average time to resume from sleep state: 48.0790 seconds System failed to resume in less than 5.0 seconds ================================================= [Reproduce steps] 1. Install GM image. 2. Run dist-upgrade to install 6.17-oem kernel 3. Run suspend test. [Failure rate] 3/3 on both machines (100%) http://10.102.156.15:8080/job/cert-oem-sru-noble-desktop-dell-pro-max-tower-t6-fct6260-c37898/3/ http://10.102.156.15:8080/job/cert-oem-sru-noble-desktop-dell-pro-max-tower-t4-fct4260-c37895/4/ [Affected machines] - https://certification.canonical.com/hardware/202509-37898/ - https://certification.canonical.com/hardware/202509-37895/ ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.17.0-1032-oem 6.17.0-1032.32 ProcVersionSignature: Ubuntu 6.17.0-1032.32-oem 6.17.13 Uname: Linux 6.17.0-1032-oem x86_64 ApportVersion: 2.28.3-0ubuntu0.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 3463 F.... wireplumber /dev/snd/controlC0: ubuntu 3463 F.... wireplumber /dev/snd/seq: ubuntu 3459 F.... pipewire CasperMD5CheckMismatches: ./casper/initrd ./casper/minimal.standard.live.hotfix.manifest ./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size ./casper/minimal.manifest ./casper/minimal.standard.manifest ./casper/minimal.standard.size ./casper/minimal.hotfix.size ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size ./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest ./casper/minimal.size ./boot/grub/grub.cfg CasperMD5CheckResult: fail Date: Tue Aug 25 00:53:02 2026 DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Dell # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-noble-oem-24.04c-20251027-86 InstallationDate: Installed on 2026-08-20 (5 days ago) InstallationMedia: Ubuntu OEM 24.04.3 LTS "Noble Numbat" - Release amd64 (20251027) MachineType: Dell Inc. Dell Pro Precision 9 T6 PW9T6260 ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1032-oem root=UUID=5d204292-b67f-4ee8-b0d9-03045191c247 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.17.0-1032-oem N/A linux-backports-modules-6.17.0-1032-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.29 SourcePackage: linux-oem-6.17 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/21/2025 dmi.bios.release: 1.0 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvnDellInc.:bvr1.0.1:bd11/21/2025:br1.0:efr1.0:svnDellInc.:pnDellProPrecision9T6PW9T6260:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:sku0D74: dmi.product.family: Dell Pro Precision 9 dmi.product.name: Dell Pro Precision 9 T6 PW9T6260 dmi.product.sku: 0D74 dmi.sys.vendor: Dell Inc. ** Affects: linux-oem-6.17 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug cert-sru noble ** Attachment added: "The attachment is the jounalctl log for 202509-37898" https://bugs.launchpad.net/bugs/2164963/+attachment/5995046/+files/journal.log ** Tags added: cert-sru -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2164963 Title: Dell Pro Precision 9 Tower takes too long to resume from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.17/+bug/2164963/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
