apport information

** Tags added: apport-collected zena

** Description changed:

  Ubuntu 26.04 LTS (Resolute Raccoon), kernel 7.0.0-30-generic (Ubuntu
  7.0.0-30.30-generic / upstream 7.0.12) — running as Linux Mint 22.3.
  
  System information:
  - Distro: Linux Mint 22.3, based on Ubuntu 26.04 (Resolute Raccoon)
  - Host: ASUS TUF Dash F15 FX517ZE (Optimus hybrid graphics)
  - CPU: Intel 12th Gen i7-12650H
  - GPU: NVIDIA GeForce RTX 3050 Ti Mobile + Intel Alder Lake-P UHD Graphics
  - NVIDIA driver: 595.84 (Open Kernel Module)
  - PRIME mode: on-demand
  - Affected kernel: 7.0.0-30-generic (working: 7.0.0-28-generic, same driver)
  
  Description:
  
  Hibernation worked reliably until approximately three weeks ago. After a
  kernel upgrade from 7.0.0-28-generic to 7.0.0-30-generic, hibernation
  resume consistently fails.
  
  The hibernation image is written successfully. On the next boot, the
  kernel correctly detects and loads the saved image (100% progress,
  "Image successfully loaded"), but immediately afterward the NVIDIA
  driver fails to freeze the PCI device during the atomic restore step:
  
  nvidia 0000:01:00.0: PM: pci_pm_freeze(): nv_pmops_freeze [nvidia] returns -5
  nvidia 0000:01:00.0: PM: dpm_run_callback(): pci_pm_freeze returns -5
  nvidia 0000:01:00.0: PM: failed to quiesce async: error -5
  PM: hibernation: Failed to load image, recovering.
  PM: hibernation: resume failed (-5)
  
  The kernel then aborts the restore and boots fresh, discarding the saved
  session entirely (all open applications are lost).
  
  Steps to reproduce:
  1. Open several applications (tested with ParaView, browser, terminal)
  2. sudo systemctl hibernate
  3. Power the machine back on
  4. Observe: fresh boot instead of restored session; dmesg shows the error 
above
  
  Regression testing performed:
  - Kernel 7.0.0-28-generic + driver 595.84 -> hibernation/resume works 
perfectly, all windows restored
  - Kernel 7.0.0-30-generic + driver 595.84 -> fails every time with the error 
above
  
  Additional tests performed (none resolved the issue on kernel 30):
  - NVreg_PreserveVideoMemoryAllocations=1 already set by default (via 
/lib/modprobe.d/nvidia-runtimepm.conf) -- no effect
  - Disabling GPU firmware (NVreg_EnableGpuFirmware=0) -- no effect, identical 
error
  - nvidia-hibernate.service, nvidia-resume.service, nvidia-suspend.service all 
confirmed enabled
  
  Related bug (different symptom, same kernel/driver pair):
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2164816 -- describes a 
hibernation write/poweroff failure on the same kernel 7.0.0-30-generic with a 
newer NVIDIA GPU (RTX 5060 Ti). My issue occurs during resume/restore instead, 
which may indicate a broader PM regression affecting the NVIDIA driver's PCI 
freeze/thaw callbacks introduced in this kernel version.
  
- Full dmesg output attached showing the failure at the "nv_pmops_freeze"
- line.
+ Full dmesg output attached showing the failure at the "nv_pmops_freeze" line.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.28.3-0ubuntu0.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  seghir     1566 F.... wireplumber
+  /dev/snd/controlC0:  seghir     1566 F.... wireplumber
+  /dev/snd/controlC1:  seghir     1566 F.... wireplumber
+  /dev/snd/seq:        seghir     1563 F.... pipewire
+ CRDA: N/A
+ CasperMD5CheckResult: unknown
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 22.3
+ HibernationDevice: RESUME=UUID=3413547b-d881-4439-990b-994ec8807450
+ MachineType: ASUSTeK COMPUTER INC. ASUS TUF Dash F15 FX517ZE_TUF517ZE
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-30-generic 
root=UUID=4b23724b-e789-4437-9b4e-ba97027762d7 ro quiet splash 
resume=UUID=3413547b-d881-4439-990b-994ec8807450
+ ProcVersionSignature: Ubuntu 7.0.0-30.30~24.04.1-generic 7.0.12
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-7.0.0-30-generic N/A
+  linux-backports-modules-7.0.0-30-generic  N/A
+  linux-firmware                            20240318.git3b128b60-0ubuntu2.29
+ Tags: zena
+ Uname: Linux 7.0.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 12/15/2023
+ dmi.bios.release: 5.26
+ dmi.bios.vendor: American Megatrends International, LLC.
+ dmi.bios.version: FX517ZE.319
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: FX517ZE
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.ec.firmware.release: 3.10
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFX517ZE.319:bd12/15/2023:br5.26:efr3.10:svnASUSTeKCOMPUTERINC.:pnASUSTUFDashF15FX517ZE_TUF517ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX517ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:pfaASUSTUFDashF15:
+ dmi.product.family: ASUS TUF Dash F15
+ dmi.product.name: ASUS TUF Dash F15 FX517ZE_TUF517ZE
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2165927/+attachment/5997163/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2165927

Title:
  Hibernation resume fails with nv_pmops_freeze returns -5 on kernel
  7.0.0-30-generic (regression from 7.0.0-28-generic)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2165927/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to