Public bug reported:
1) Ubuntu Release:
Ubuntu 26.04.1 LTS
Kernel: 7.0.0-31-generic
2) Package / Hardware Info:
Motherboard: ASUS ROG STRIX B660-F GAMING WIFI
Wireless Chip: Intel Wi-Fi 6E AX210 160MHz [8086:2725] (rev 1a)
Kernel Driver: iwlwifi
3) What expected to happen:
Wi-Fi connection should remain stable without sudden disconnects during
normal operation.
4) What happened instead:
The wireless connection drops unexpectedly due to driver/firmware microcode
crash, forcing the hardware to restart.
Relevant dmesg / kernel log snippets:
- iwlwifi 0000:05:00.0: Device error - SW reset
- iwlwifi 0000:05:00.0: Failed to send the temperature measurement command
(err=-5)
- ieee80211 phy0: Hardware restart was requested
The issue started occurring recently after system package updates.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: linux-image-7.0.0-31-generic 7.0.0-31.31
ProcVersionSignature: Ubuntu 7.0.0-31.31-generic 7.0.14
Uname: Linux 7.0.0-31-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 19 03:02:32 2026
InstallationDate: Installed on 2026-08-21 (29 days ago)
InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1)
MachineType: ASUS System Product Name
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-31-generic
root=UUID=f02dfac3-6451-4c86-af06-6ad386be97f9 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2025
dmi.bios.release: 38.1
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3801
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B660-F GAMING WIFI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3801:bd05/14/2025:br38.1:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB660-FGAMINGWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:pfaTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2167742
Title:
Intel AX210 iwlwifi microcode crash with "Device error - SW reset" and
connection drops
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2167742/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
