Public bug reported:
steps to reproduce in hardy beta (preview):
1. setup NEWUSER by hand in /etc/passwd and if applicable add a new group in
/etc/group
2. run passwd NEWUSER
expected behavior
============
passwd will ask you for a new password
actual result
========
it refuses to set the password. the message on the console is:
$ sudo passwd NEWUSER
passwd: Authentication service cannot retrieve authentication info
passwd: password unchanged
workaround
========
duplicate some random user in /etc/shadow and rename its userid to
NEWUSER; after that passwd will ask for a new password and set it
accordingly.
** Affects: shadow (Ubuntu)
Importance: Medium
Status: Confirmed
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passwd refuses to set password for users without entry in /etc/shadow
https://bugs.launchpad.net/bugs/203881
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