Public bug reported:

Here is what happens after I reported a problem to Ubuntu via Launchpad
This is what the person who notifies Ubuntu about a problem receives in their 
inbox every couple of days. Of course the person reporting the problem cannot 
do anything to resolve the problem. This is an example of 3 days of bounced 
emails total is over 30 bounced emails. Of course Ubuntu takes no action! So I 
took action, I removed Ubuntu and went back to Windows XP, where the sound card 
works! 

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/5/2008 5:43 AM
To:  [EMAIL PROTECTED]

I think this should have a higher priority, too. 
I have an ASUS computer, for which there are numerous Hardy sound problems, 
some of them related to the decision to use pulse, which doesn't work correctly 
with WINE. 
These issues are going to be resolved only gradually. 
The new computers don't have PCMCIA any more, they have those new slots, for 
which only this card works. 
Sound isn't an option for me, it's a necessity. 
I have RMI and use Dragon NaturallySpeaking with WINE to enter text. 
Getting good sound is my highest priority..

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/5/2008 5:45 AM
To:  [EMAIL PROTECTED]

I have heard that drivers are available for 64-bit systems only. The wikipedia 
article mentions them. If they can be made for 64, then they can be made for 32 
also, without too much trouble.
Third parties have done work on this.

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/5/2008 5:59 AM
To:  [EMAIL PROTECTED]

I have been told that this cant get a higher priority since it has never
worked before, if it had worked before and somehow stopped working it
had been given a higher priority. OSS is having betasupport for this
card but OSS will not be used in Ubuntu, and alsa can not make a driver
for the card if Creative does not give them the sources and Creative
dont want to do that. Thwy want to develop a restricted driver, and that
has been made for 64bit systems, however it didnt work for many people
and I think it will take a long time before Creative give this a high
priority. Sadly.

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/7/2008 5:29 AM
To:  [EMAIL PROTECTED]

Anyone have any updates on this yet? I have also heard this seems to
work via ALSA/OSS on 64 bit systems (and confirmed it myself via a 64
bit install); however, it still does NOT function on a 32-bit install
and/or system (one in the same, sorry for the clarified sentence...).

Any ideas? It's been well over a year since this issue has surfaced.
Dell is starting to use this card lien (X-Fi) in mostly ALL Dell XPS
systems (710/720/730s) and I really ALSA/OSS might have the heat on for
getting it supported in their 32 bit versions (if even for that). As far
as I can tell, there is no work around (because I have tried
everything!).

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/7/2008 5:33 AM
To:  [EMAIL PROTECTED]

Clarification added:
Hardy Daily Build
Current Kernel
Up-to-Date ALSA (have tried OSS patches as well)

** Attachment added: "lspci -v"
   http://launchpadlibrarian.net/13163302/lspci%20-v

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/8/2008 7:37 PM
To:  [EMAIL PROTECTED]

Posted on Dell's board at:

http://www.dellcommunity.com/supportforums/board/message?board.id=sw_linux&message.id=13546

Just an FYI for this.

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  4/8/2008 10:03 PM
To:  [EMAIL PROTECTED]

I would say that this has a 'severe impact on a small portion of Ubuntu
users' (those with an X-Fi card cannot get any sound - I'd say that
would classify as "severe impact"). According to
https://wiki.ubuntu.com/Bugs/Importance that means this bug should have
"High importance" - someone should change this.

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  5:37 AM
To:  [EMAIL PROTECTED]

I agree, specially since the X-Fi is now one of the main selling cards
for the Sound Blaster trademark and no matter what store you go into
(Micro Center, BestBuy, Circuit City) or even buy your P.C. directly
from Dell like I did (the XPS series!), it comes with an X-Fi card.

This should be reclassified with a more urgent priority as soon as
possible...

* This is affecting many, many users on many levels (from switching, to
staying to having to go out and buy new sound cards...).

* It will also affect the move to Ubuntu (and LINUX as a WHOLE) from
Windows or Mac OS...


Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  8:54 AM
To:  [EMAIL PROTECTED]

I agree with Mads's comment in regards to importance. Wishlist I believe
is an inappropriate importance for this bug due to the medium-severe
impact it has on a non-trivial number of users. Medium is the minimum
importance I believe this should have, with High perhaps being more
appropriate, due to the importance of sound in many domains and the
complete lack of sound for users with this card.

In regards to Askar's comment, I am not sure who said that something
must be a regression to count as more than wishlist; I am unaware of any
policy remotely resembling this.

I will do my best to increase the importance of this, and I encourage
others to provide their input here on what they believe the importance
of this bug to be, either way, making sure to keep in mind the policies
here: https://wiki.ubuntu.com/Bugs/Importance. I expect we will see this
escalated to Medium or High within a week.


Subject:  [[Bug 120222] Re: Sound Blaster (D) X-Fi™ XtremeMusic Not Recognised
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  1:07 PM
To:  [EMAIL PROTECTED]

*** This bug is a duplicate of bug 63352 ***
    https://bugs.launchpad.net/bugs/63352

** This bug has been marked a duplicate of bug 63352
   Creative labs X-Fi sound card unsupported

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  1:43 PM
To:  [EMAIL PROTECTED]

** Bug watch added: ALSA Bug Tracker #1327
   http://bugtrack.alsa-project.org/alsa-bug/view.php?id=1327

** Also affects: linux via
   http://bugtrack.alsa-project.org/alsa-bug/view.php?id=1327
   Importance: Unknown
       Status: Unknown

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  2:15 PM
To:  [EMAIL PROTECTED]

** Changed in: linux
       Status: Unknown => New

Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  2:32 PM
To:  [EMAIL PROTECTED]

Here is why it should be supported. 
The most numerous group of disabled persons that Linux supports is those that 
have minor Repetitive Motion Injuries. These persons (and I am one) can type 
and mouse somewhat, but cannot complete a long document without discomfort. 
Enter WINE running Dragon NaturallySpeaking 9.0 Preferred. Suddenly text entry 
is easy and fun. Continuous speech recognition works in Linux, and works well. 
But it DNS depends on EXCELLENT sound quality, which all of a sudden Ubuntu 
does not provide. 
And I bought a brand-new ASUS with 3GB RAM just so I would have enough 
computing power not to worry.


Subject:  [Bug 63352] Re: Creative labs X-Fi sound card unsupported
From:  [EMAIL PROTECTED]
Sender:  [EMAIL PROTECTED]
Reply-To:  [EMAIL PROTECTED]
Date:  3:08 PM
To:  [EMAIL PROTECTED]

Susan has also made yet another excellent point why this bug should be
classified as High or Urgent as soon as possible.

We should help the ALSA project fix this if we can (I would even be
willing to send them a donated card or two) -- or to our developers. Let
me know if you require this. I am willing to assist in this manner.

xq

** Affects: ubuntu
     Importance: Undecided
         Status: New

-- 
X-Fi Sound Card Not Working cecessitates Ubuntu Removal
https://bugs.launchpad.net/bugs/214900
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