okay, ive run the command mentioned (su username) and i get " unknown
id: user name " im no expert but this says to me that the user doesnt
exist :-)

ive tried creating a new user (with a different name) by going to system
settings - user management and then going to administrator mode and
adding a new user, but it doesnt seem to create one.

i have also tried running sudo useradd user name, and then doing su user
name, this works, but the new user doesnt show up in either the user
management option or the login window.

cheers

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unable to add new users / new users not showing in log in window
https://bugs.launchpad.net/bugs/255249
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