On Tue, May 06, 2008 at 06:39:25PM +0100, Andrew Sayers wrote: > I've now updated the page that Pedro kindly started at > https://wiki.ubuntu.com/Recovery/Remote - this includes all the ideas > I've got so far. This is my first Ubuntu development thing, so yes, any > help very much appreciated!
Well then welcome aboard! :-) > Then we can add a page to the help wiki, describing how to create a user > for port-forwarding, how to create an SSH-only user, and how to make > that user an administrator. That would give intermediate users all the > tools they need to set up a permanent remote help relationship that they > can tune to their particular needs. One other thing to consider is configuring an external router for the ssh traffic, in case of routers that lock out ssh traffic. > Help with managing a system is an interesting use case, but I'm not sure > if we want to be targeting it with this particular solution. I agree > that sane defaults with powerful configuration is a good approach for > users that know what the configuration options mean, but newbies with a > broken system should be asked as few questions as possible (especially > when they're paying for a long-distance phone call). Also, I think > you're talking about an ongoing remote help relationship, rather than an > emergency one shot thing. It's occurred to me that most of my non-technical friends and family who use Linux, have a semi-formal relationship with their "tech guy" (usually me, but not always). I don't think this is unique to Linux - most of these people bugged me with Windows questions before converting (and indeed, a large part of their motivation to switch was me saying, "Hey, I'd like to help, but honestly my windows knowledge is diminishing since I no longer use it.") So I've wondered if things like remote restore / remote management could enable Ubuntu to expand further. I know I have friends and folks out of town I could move over to Linux if it were simpler to set them up for remote operations. > 1) Rather than create a "remote-recovery" user on the recovery machine, > why not just let the expert log in as root? Given all the other > security measures, it wouldn't be any less secure, and would avoid the > need to have a password kicking about. Hmm, this sounds dangerous. > 2) Experts that have just finished a remote recovery session are > probably the best people there are for providing high quality bug > reports. Possibly, and a good point, although I'm not sure any special handling for bug reporting is needed for these kinds of people. Bryce -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss