On Wed, Aug 29, 2012 at 02:34:45PM -0700, Bryce Harrington wrote: > I do know that users are installing from the alternative CD in order to > work around graphics problems with the live cd. For instance, nouveau > locks up on their hardware, but they can do the alternate CD and > manually install nvidia. Searching for "Live" against > xserver-xorg-video-nouveau shows a couple dozen bugs in this class filed > over the past several releases. #1040495 and #1037915 are examples. > There's probably a bunch filed against the kernel and other X components > too. So, it's definitely a legitimate issue. But it's less common than > Doug suggests.
> However, while the alternative CD is one way to work around these kinds > of issues it's not the only way. For instance, in those bugs the users > used "nomodeset" to work around it. Obviously, few users will know to > try that, but even so I don't think this is very strong justification > for keeping the alternative CD. Time would be better spent a) making > the kernel parameter workarounds more obvious to users, and especially > b) solving the actual bugs. Thanks Bryce, that's useful information. I agree with you that this is also not a justification for keeping the alternate CDs around. We should instead make sure the nomodeset option is documented appropriately (and independently of the alternate CD deprecation). > One complication we should consider is that when a user *can't* boot the > CD on their system for whatever reason, filing a bug report about it > becomes *very* hard. Since they can't boot, they can't invoke > ubuntu-bug to file a bug with auto-collected log files. They can't > manually collect log files either. They probably have no idea what > package to file the bug against, and maybe don't even know where to go > to file it (challenge: try getting to the +filebug page from > ubuntu.com). Chances are high that a lot of these problems are just not > getting reported, at least not through the channels we expect. Right - if you can't install Ubuntu it's very hard to engage with Ubuntu around this problem. I don't think having alternate CDs makes this significantly easier either, though. Do we need to consider having a more prominent support link on the download page? -- Steve Langasek Give me a lever long enough and a Free OS Debian Developer to set it on, and I can move the world. Ubuntu Developer http://www.debian.org/ [email protected] [email protected]
signature.asc
Description: Digital signature
-- ubuntu-devel mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel
