Hi Phil, Lets just add a page to help.ubuntu.com I will try and learn how to go about it in the next few weeks.
Luke On Sun, 2010-06-20 at 12:13 +0100, Phil Bull wrote: > Hi Luke, > > On Sun, 2010-06-20 at 11:29 +0100, Luke-Jennings wrote: > > The program would provide a place to find and download every document > > produced by the teams that is in a pdf, odp, odt etc file format. > > OK, I think I understand what you're trying to do. But why does this > need a separate desktop client? Why can't we just do it through a web > interface? It seems to me that a web interface would be much easier to > manage, and would require much less of a development effort. > > > A link could be placed in the appropriate place as well, how ever I > > don't think that would work for the learning teams content, which would > > have several files per "lesson" an example is here [1] > > Also what about the documents that are not relevant to anything in yelp? > > Viewing help.ubuntu.com in yelp would look very out of place, and > > possibly confuse the user as the pages are very different. Also with the > > ideas to modify the help.ubuntu.com interface, can yelp handle html5? > > I agree that the learning team will have different needs, so in-help > links won't normally be suitable. > > With regards to help.ubuntu.com looking out of place in Yelp: We can > easily change the stylesheet when viewing in Yelp, so it needn't look > out of place. > > IIRC, Yelp uses Gecko to render pages, so if Gecko supports HTML5, so > should Yelp. > > > I think with the correct publicity people would find the program very > > useful. Also with locos etc also producing documentation the future plan > > to make it so that locos can add custom feeds would help bring all the > > documentation together. Future features like a search function would > > make documents easier to find and adding a rating system would show > > which documents are the most liked. People could use it alongside irc > > lessons and lernid. > > I'm worried about confusing users. If they go to the System menu and > find two options, "Help and Support Centre" and "Documentation library", > they're not going to find it obvious which one to choose. We risk > sending some people to a place where they have to trawl through several > documents trying to find what they're looking for, when they could have > just opened Yelp and found it straight away. Equally, we risk sending > people to the help centre and not finding the training materials they > want. From our "developer's" perspective, aggregating documentation (and > having a separate documentation library and help centre) sounds like a > good idea, but does that make sense to users? Will users see the > distinction? > > I think we have to be really careful when considering use cases here. > I'm a desktop help guy, so I'm most interested in users who have a > specific problem. My aim is to help them solve that problem ASAP. From > your proposal, I'm guessing you're more interested in the training side > of things. As it is, I think your proposal will work well for people > looking for training, but it'll hamper those looking for help. What I > want to do is make sure that both user groups are satisfied. > > Thanks, > > Phil > _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-manual Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntu-manual More help : https://help.launchpad.net/ListHelp
