On Wed, Sep 9, 2015 at 9:27 PM, Ari Börde Kröyer <[email protected]> wrote:
> Den 08. sep. 2015 16:33, skrev Jim Hodapp: > > The result could be worse. >>>> >>>> If for example Unity8/Mir crashes, then while apport does its business >>>> the shell isn't available (obviously, as it's just crashed) and >>>> doesn't restart until after apport is done. This likely results in the >>>> user seeing longer periods of "lock up" and will more likely reboot >>>> the device (the only remedial measure they can take) almost certainly >>>> resulting in an unusable crash dump, leading to us having no way to >>>> determine the reason for the initial crash. >>>> >>>> >>> >> I think we should at the very least warn the user that the phone is >> uploading crash reports or generating core dumps, so that he at least knows >> we're slowing down the system on purpose. >> > > I completely disagree. This is a technical detail that I believe should be > hidden from the user. Your average user will have no clue what a crash > report is. I would say that if we can't actually report a crash in the > background without taking up all of the spare CPU cycles, then this process > is broken. Perhaps apport just isn't suited for mobile yet and needs to be > fixed so that it doesn't peg the CPU and to popey's feedback, doesn't block > the shell from starting again until after apport has finished. That would > be the ideal user interaction - crash reports just happen in the background > and the user can't tell performance-wise that it's even occurring. > > Jim > > I agree with Jim. > > If Ubuntu phones had not been sold mainly to a community of enthusiasts, I > am certain that the current performance of the phone would cause users to > discard it and generate an amount of negative reviews that I fear would > permanently damage its reputation. > > Even with a generally forgiving community of phone owners, I think it > would be wise to fix this issue very fast. > > I'm a smoothness maniac myself :) but I'm just trying to be a bit realist here :) The problem has been there long enough to make me think it's not as easily fixable as one would think (but that's just a guess). I believe we should add some kind of feedback to the user ASAP, until the proper apport fix is ready. Keep up the good work! :) > > Ari > > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : [email protected] > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp > >
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