On Tue, Nov 3, 2015 at 12:24 PM, Olivier Tilloy < [email protected]> wrote:
> > > On Thu, Oct 29, 2015 at 3:16 PM, Olivier Tilloy < > [email protected]> wrote: > > On Thu, Oct 29, 2015 at 12:37 PM, François DM <[email protected]> wrote: > >> Hi Olivier, > > > > Hi François, > > > > > >> The same happens to me all the time since I purchased my phone BQ > Aquaris E5 > >> HD one month ago. Basically everything works fine until I reach the > range of > >> 50%-30% of battery. Then it goes crazily fast down to 0% with no way to > turn > >> it on again unless I plugging it to the charger. > >> > >> Note that this happens even with no applications opened (I activated > >> notifications only from the Telegram app), automatic brightness turned > on, > >> WI-FI and GPS features turned off, but with the track location turned > on. > >> > >> I am glad to see that this may be a software issue and not an issue > with the > >> battery. I will submit my /var/log/syslog as soon as I can. > > > > If the battery drains quickly, then it’s a different issue. If you can > > reliably replicate it, it should be easy enough to identify the cause > > of the problem, and fix it. > > Please let the battery drain happen again, then plug it in to a > > computer, and when you can turn it on again, grab a copy of > > /var/log/syslog. > > Then please file a bug at > > https://bugs.launchpad.net/canonical-devices-system-image/+filebug and > > attach that log file. > > I think I just saw something like that happen. > My phone was sitting idle at ~40% battery. Next thing I know, it had > turned off and I couldn’t turn it back on. I plugged it into my laptop, and > it wouldn’t turn on immediately as if the battery was too low, but the > charge screen indicated that it had 23% left. > After charging for a bit, I managed to switch it on, and this is how the > battery usage graph looks like: > > > > Shortly before 5pm, the battery level dropped from ~40% to ~20% and the > phone turned off, as if it had run completely out of battery. It looks like > something is not reporting correctly the charge level. > > Should I file a new bug, or do we already have a bug tracking this issue? > There are a couple existing bugs, see https://bugs.launchpad.net/canonical-devices-system-image/+bug/1471913 and https://bugs.launchpad.net/canonical-devices-system-image/+bug/1511977 > > And do we have a bug report for the bluetooth that insists on enabling > itself, despite me turning it off again and again? I never ever use bt, I > really want it off. > > Not that I am aware of, other than when toggling flight mode https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1500076 Pat Cheers, > > Olivier > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : [email protected] > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp > >
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