On Thu, May 12, 2016 at 9:38 AM, Fabio Colella <[email protected]> wrote:
> Hello, > I'm experiencing a critical problem with BQ Aquaris E4.5. > > When connected to a WiFi network it can connect to Internet (surf the web, > send and receive telegram messages). If I turn the WiFi off the mobile > switches to use the 3G network, but now it's not connected to Internet any > more. > > I found that rebooting with the WiFi off solves the issue temporarily, as > when booted the device works correctly with my 3G network. If I turn the > WiFi on and connect to a WiFi network, it continues to work, but turning it > off (and so switching back to 3G network) causes the issue again. This is > particularly annoying as it means that a reboot is required each time > there's the need to use the 3G. > > Has ever been reported a similar issue? > To which package could I file a bug report? > What kind of logs can be useful for that? > It might be this one: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1533508 which will be fixed in OTA11. Note that you do not need to reboot you phone to get data again, just cycle flight mode. > > I can also try to debug that by myself if someone shows me where to start > from ;) > Besides those mentioned by Matthias, you could paste output of: /usr/share/ofono/scripts/list-modems /usr/share/ofono/scripts/list-contexts > > Cheers, > Fabio > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : [email protected] > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp > >
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