As some of you already know, this cycle I have been performing an
experiment where I ask users to upstream bugs themselves and see what
happens.
The idea has been that it's more valuable that is the affected user who
speaks with the upstream developers instead a bug triager, while
alleviating workload to these triagers.
The procedure has been the following:
1. I say to the user:
Please:
1. Report to [UPSTREAM BUG TRACKER URL].
2. Paste the new report URL here.
3. Set this bug status back to "confirmed".
Thank you.
2. I set the bug status to "incomplete".
3. I add the tag "asked-to-upstream"
(https://launchpad.net/ubuntu/+bugs?field.tag=asked-to-upstream).
4. I subscribe to notifications except comments.
Just came to let you know that this has been quite successful. After
doing this in 34 bugs, I only remember one or two that they expired due
to inactivity. And even in this cases I received an email and reported
the bug upstream myself.
So I wanted to suggest to include this as a recommendation in
<https://wiki.ubuntu.com/Bugs/Triage#Forwarding_upstream>.
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