Background for Marjo and Brian: We had been tracking bugs relating to our EC2 images on an "ubuntu-on-ec2" project, and are moving away from that to file them on the appropriate Ubuntu packages instead, with a tag to group them (very similar to the migration we did for UNR recently).
On Wed, Sep 09, 2009 at 08:18:09PM -0700, Eric Hammond wrote: > > I used to send folks here to report bugs running Ubuntu on EC2: > > https://bugs.launchpad.net/ubuntu-on-ec2/+bugs > > Where should they go in the new bug structure? Bugs should be reported using the ubuntu-bug tool, following the instructions at https://help.ubuntu.com/community/ReportingBugs Bugs should be reported from the running instance where the problem exists wherever possible, as ubuntu-bug will automatically collect the relevant information and submit it to Launchpad to aid in diagnosis. Doing this does not yet automatically tag the bug with ec2-images, but but this is something we intend to do. > It seems unlikely that EC2 users will know what package is causing their > problem. There is a guide linked from the above which helps identify which package is at fault. I don't think it covers EC2-specific infrastructure yet, but it probably should. > How do I find all bugs tagged with "ec2-images' no matter what package > they are assigned to? This doesn't work: > > https://bugs.launchpad.net/+bugs?field.tag=ec2-images https://bugs.launchpad.net/ubuntu/+bugs?field.tag=ec2-images > Should all Ubuntu on EC2 bugs be filed against "ubuntu"? > > https://bugs.launchpad.net/ubuntu/+bugs?field.tag=ec2-images Wherever possible, they should be filed against the appropriate package. If that cannot be determined, then filing > It seems more complicated to have to tell people reporting bugs to open > the "Extra Options" and add a tag of "ec2-images". We will make this happen automatically when using ubuntu-bug. Until then, it's also possible to craft a +filebug URL which pre-fills the tags field. I don't have an example to hand, but Brian should be able to help with this. > Perhaps we should have a wiki page with complete instructions on how to > file a problem with Ubuntu on EC2 including things like "Report the AMI > id of the image you are running". Extending the above resource would be the best way to do this. -- - mdz -- ubuntu-server mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-server More info: https://wiki.ubuntu.com/ServerTeam
